Senior Manager - Supply Chain, North & West

Job description

**Key Deliverables in this role:** **Financial Outcomes** * Manage end-to-end dispatches for the zone and identify cost-saving opportunities. * Monitor and optimize plant-wise logistics costs. * Continuously drive cost control initiatives related to damage, expiry, and logistics operations. * Responsible for freight efficiency improvement initiatives. * Support logistics strategy implementation to improve stock management efficiency and reduce operating costs. **Customer Service** * Improve customer service levels through efficient warehousing and transportation management. * Ensure reduction of depot-level Out of Stock (OOS) situations. * Ensure dispatch order delivery turnaround within 24 hours. * Coordinate with plant dispatch teams to ensure timely delivery of customer orders. * Liaise with Sales Managers (SMs) and Area Sales Managers (ASMs) on SKU availability and dispatch concerns. **Internal Processes** * Support supply chain efficiency through robust processes around: * Supply planning and FG inventory control. * Dispatch management \& freight management. * Direct dispatch from plants above 90% * Warehouse space optimization and seasonal capacity planning. * Maintain freshness index above 85% through effective inventory management. * Collaborate with procurement teams on RM/PM planning based on rolling forecasts. * Collaborate with operations teams on production and supply planning across cluster plants. * Monitor ageing inventory and stale stocks and drive corrective actions. * Coordinate stock movements across plants and regions. * Ensure effective order dispatch and delivery across clusters. * Set up process governance and review mechanisms with plant dispatch teams. * Drive SAP-related logistics, freight, warehousing, and shadow warehousing initiatives. * Participate in monthly S\&OP and demand planning reviews and provide business insights. **Innovation \& Learning** * Create and build differentiated supply chain capabilities for the traditional trade business. * Drive process innovation and continuous improvement across logistics and warehousing operations. * Identify and recommend new logistics and supply chain solutions. * Develop review mechanisms, operating disciplines, and best practices across the supply chain network. * Foster cross-functional collaboration with procurement, operations, sales, and plant teams to strengthen supply chain capability. **Critical success factors for the Role:** * Master's degree in operations / supply chain * 6-7 years of FMCG work experience preferably in Beverages **Desirable success factors for the Role ?** * Understanding of logistics and warehousing operations * Understanding of planning with an overview of S\&D systems * Negotiation skills * Interpersonal relations