Senior Officer, Special Operations, Consumer Banking Group

Job description

**Business Function** Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people. **Responsibilities** - Develop and implement strategic initiatives to enhance the performance and efficiency of the Consumer Banking Group's special operations - Analyze market trends, customer needs, and competitive landscape to identify opportunities for process improvements and innovative solutions - Collaborate with cross-functional teams to streamline operations, optimize resource allocation, and enhance customer experience - Provide subject matter expertise and advisory support to the Consumer Banking Group leadership on special projects and initiatives - Monitor and report on the performance of special operations, identifying areas for improvement and implementing corrective actions - Contribute to the development and implementation of policies, procedures, and best practices to ensure compliance and operational excellence **Requirements** - Bachelor's degree in a relevant field, such as business, finance, or operations management - Minimum 5 years of experience in a similar role, preferably in the banking or financial services industry - Demonstrated expertise in project management, process optimization, and strategic planning - Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams - Proficient in the use of relevant software and tools for data analysis, reporting, and project management **Apply Now** We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. **Location:** Ahmedabad **Job:** Operations **Schedule:** Regular **Employee Status:** Full time