Senior Platform Engineer (Cloud Workloads)

Job description

About the Role We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability. What Youll Do - Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads - Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services - Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement - Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden - Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets - Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations Technologies we work with - Elastic Stack Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL - Azure Kubernetes Service (AKS), Azure Container Apps, VMs - Azure Security Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault - Infrastructure as Code Azure Bicep, Terraform, or Pulumi - CI/CD Azure DevOps, GitHub Actions - ITSM tooling ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows) What Youll Bring - 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products - Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet - Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS - Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc. - Experience with incident response in production cloud environments, including runbook development and post-incident review - Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions) - Strong scripting skills in Bash, Python, or PowerShell - Ability to work cross-functionally with SRE, product, and customer-facing support teams Bonus Skills - Familiarity with Veeam Data Platform products What You''ll Get - 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares - Private medical coverage for you and up to four dependents - Life, accident, and disability insurance with enhanced coverage - Annual flexible wellbeing allowance for physical and mental wellness - Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice - Meal, fuel, and transportation benefits based on work arrangement - Daycare reimbursement and safe cab facility for eligible employees - Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, OReilly), mentoring, workshops, and learning events like our annual Global Day of Learning **Please note:** If the applicant is permanently present outside of India, Veeam reserves the right to refuse to consider the application for a job.