Senior Product Manager, FinOps

Job description

Senior Product Manager – Finance Operations (Employee Expense & Corporate Cards)OverviewWe are seeking a highly motivated and strategic Senior Product Manager to lead the Employee Expense and Corporate Cards product portfolio within Finance Operations. This role presents a unique opportunity to define and build the next generation of AI/ML-powered, enterprise-scale financial products that simplify expense management, enhance user experience, strengthen controllership, and deliver meaningful operational cost savings.As a Senior Product Manager, you will own the product strategy, roadmap, execution, adoption, and success metrics for solutions supporting employee expenses and corporate card programs. You will partner with leading global card providers, internal business teams, and technology organizations to build innovative products that operate at Amazon scale.The ideal candidate combines strong product management fundamentals with deep customer obsession, analytical rigor, and the ability to influence across a complex stakeholder ecosystem. You are comfortable navigating ambiguity, thinking strategically while maintaining operational excellence, and leveraging emerging AI technologies to solve challenging business problems.This role requires close collaboration with engineering, data science, analytics, design, finance, operations, and external partners to create scalable solutions that improve customer experiences while maintaining strong financial controls and compliance standards.Key ResponsibilitiesProduct Vision, Strategy & RoadmapDefine and drive the long-term vision, strategy, and roadmap for Employee Expense and Corporate Cards products.Identify opportunities to simplify workflows, improve customer experience, enhance financial controls, and reduce operational costs through automation and AI-driven solutions.Evaluate industry trends, customer feedback, business needs, and operational challenges to uncover high-impact product opportunities.Develop product tenets, strategic goals, business cases, and investment proposals to support long-term product direction.Create and maintain multi-year product roadmaps aligned with organizational objectives and business priorities.Product Discovery & InnovationPartner with customers, operations teams, finance stakeholders, and leadership teams to identify pain points and unmet needs.Leverage customer insights, operational data, and market intelligence to prioritize product investments.Drive innovation through AI/ML-powered capabilities that improve efficiency, decision-making, compliance monitoring, and user experience.Translate complex business problems into scalable product solutions with measurable outcomes.Product Planning & Requirements ManagementAuthor compelling PRFAQs, business requirement documents (BRDs), product requirement documents (PRDs), strategy documents, and executive review materials.Define clear product requirements, user journeys, workflows, and success criteria.Lead cross-functional planning sessions and facilitate alignment across business and technical stakeholders.Ensure product decisions are grounded in customer needs, business objectives, and technical feasibility.Cross-Functional LeadershipCollaborate closely with Software Development Engineers (SDEs), Data Scientists (DSs), Data Engineers (DEs), Business Intelligence Engineers (BIEs), Business Analysts (BAs), UX Designers (UXDs), Program Managers, Finance teams, and Operations leaders.Lead discussions and decision-making forums with senior executives and stakeholders.Manage relationships with both first-party (internal) and third-party (external) partners, including global card issuers, payment providers, and technology vendors.Drive alignment among stakeholders with competing priorities while maintaining focus on customer and business outcomes.Product Development & ExecutionPartner with engineering teams throughout product design, development, testing, and deployment.Evaluate trade-offs between customer value, business impact, technical complexity, effort, and delivery timelines.Support technical teams during scoping, architecture discussions, design reviews, and implementation planning.Ensure products are delivered with high quality, scalability, reliability, and operational excellence.Metrics, Analytics & Business PerformanceDefine key input and output metrics to measure product success and business impact.Establish KPI frameworks, audit mechanisms, reporting standards, evaluation methodologies, and self-inspection processes.Partner with BIEs, BAs, and DEs to build scalable reporting solutions and performance dashboards.Continuously monitor product performance and identify opportunities for optimization and improvement.Present business performance insights and recommendations to leadership teams.Product Launch & Operational ReadinessOwn end-to-end launch planning and execution for new product features and capabilities.Lead User Acceptance Testing (UAT), Pilot Validation Testing (PVT), launch readiness reviews, and rollout planning activities.Coordinate cross-functional launch activities across product, engineering, operations, finance, and external partners.Ensure smooth deployment, operational readiness, risk mitigation, and post-launch monitoring.Adoption, Change Management & Customer EngagementDevelop and execute product socialization, communication, and adoption strategies.Drive customer onboarding, training programs, demonstrations, workshops, and enablement activities.Create product documentation, onboarding materials, and customer education resources.<br