Senior Product Specialist

Job description

Hyderabad, Telangana Job Summary We are seeking an experienced Dark Matter LOS Empower Implementation Lead to lead enterprise mortgage transformation programs leveraging Dark Matter Empower LOS and AIVA (Artificial Intelligence Virtual Assistant) solutions. The ideal candidate will drive end-to-end LOS implementation, configuration, integration, workflow automation, and digital mortgage modernization initiatives. The role is responsible for leading Empower LOS deployments, upgrades, and optimization efforts; managing project delivery, stakeholder engagement, and governance; and ensuring seamless integration with mortgage ecosystem platforms. The candidate will work closely with business, operations, product, and technology teams to streamline loan origination processes, improve borrower experience, and increase operational efficiency. Experience implementing AIVA for AI-driven borrower engagement, automated communications, document collection, loan status updates, and self-service capabilities is essential. The candidate should also have experience integrating Empower with PPE, DU/LPA, credit bureaus, income and asset verification providers, CRM platforms, document management solutions, eClosing, eNote, and eVault platforms. Strong knowledge of mortgage origination processes, regulatory compliance (TRID, RESPA, HMDA, FHA, VA, FNMA, Freddie Mac), Agile delivery, and large-scale implementation programs is required. Key Responsibilities 1. To deliver for the successful launch of the prototype including conceptualization\| functional specifications\| release plan and product roadmap 2. To jointly perform various activities to determine the financial and commercial viability of the product 3. To execute the product launch by collaborating with various teams for tracking productization\| GTM planning and revenue projections and tracking 4. To enable Opportunities identification either by sourcing them directly from the customer or by proactively understanding their needs 5. To manage\| guide and develop the team Skill Requirements Dark Matter Empower LOS (5 years) AIVA (Artificial Intelligence Virtual Assistant) Mortgage Loan Origination Systems (LOS) Implementation Mortgage Lending Domain Expertise LOS Configuration \& Business Rules Management eClosing, eNotes, eVault DU/LPA, PPE \& Third-Party Mortgage Integrations API \& System Integration Experience Workflow Automation \& Digital Mortgage Solutions Agile/Scrum Delivery Stakeholder \& Vendor Management Regulatory Compliance (TRID, HMDA, RESPA) Other Requirements AI-driven Mortgage Automation Cloud Platforms (AWS/Azure) SQL \& Data Mapping PMP, PMI-ACP, or Scrum Master Certification Mortgage Digital Transformation Programs **#body.unify div.unify-button-container .unify-apply-now:** focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-