Senior Project Manager

Job description

## **Job Description:** - The Project Manager will be responsible for the end to end delivery of digital automation and AI enabled - programs ensuring strict adherence to scope cost quality timelines and defined business outcomes - The role demands a strong foundation in production support product implementation and domain led - transformation initiatives complemented by hands on experience with modern AI driven and digital - delivery models - The incumbent should have effectively managed production support engagements with - a strong focus on SLA adherence operational stability and issue resolution - Additionally the role requires - proven experience in product implementation programs including deep understanding of client - requirements execution of fit gap analysis and successful delivery through a balanced approach of base - product configuration customization and new development - The candidate should also have been a core - member of implementation teams across one or more domains such as Business Process Management - BPM Finance Accounting F A ITIL Service Management frameworks or Customer Service - Management CSM - Furthermore the role requires the ability to manage AI GenAI automation and - data led solutions working closely with business operations and technology stakeholders to drive - measurable value while ensuring governance compliance and post production success ## **Key Responsibilities:** - The Project Manager will be responsible for the end to end delivery of digital automation and AI enabled - programs ensuring strict adherence to scope cost quality timelines and defined business outcomes - The role demands a strong foundation in production support product implementation and domain led - transformation initiatives complemented by hands on experience with modern AI driven and digital - delivery models - The incumbent should have effectively managed production support engagements with - a strong focus on SLA adherence operational stability and issue resolution - Additionally the role requires - proven experience in product implementation programs including deep understanding of client - requirements execution of fit gap analysis and successful delivery through a balanced approach of base - product configuration customization and new development - The candidate should also have been a core - member of implementation teams across one or more domains such as Business Process Management - BPM Finance Accounting F A ITIL Service Management frameworks or Customer Service - Management CSM - Furthermore the role requires the ability to manage AI GenAI automation and - data led solutions working closely with business operations and technology stakeholders to drive - measurable value while ensuring governance compliance and post production success ## **Preferred Skills:** BPM->Leadership - JL6A