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Senior Salesforce Developer / Agentforce Developer

Tata Consultancy Services · Bengaluru, Karnataka, India

~₹16L (est.)5–12 yrs experiencefull_timePosted 3w ago
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Job description

**Key Responsibilities** **Salesforce Development & Customization** - Design, develop, and implement Salesforce solutions using: - Apex, Visualforce, Lightning Web Components (LWC), Aura - Customize standard objects and develop custom objects, workflows, and process automation - Build reusable components and scalable frameworks **Agentforce / AI Capabilities** - Develop and configure **Salesforce Agentforce (AI Agents)** for customer service, sales, and operations use cases - Integrate **Einstein AI, GPT-powered copilots, and automation agents** - Design conversational workflows, prompt templates, and AI-driven decision engines - Optimize agent performance with analytics and continuous learning **Integration & Architecture** - Integrate Salesforce with enterprise applications using: - REST/SOAP APIs, Middleware (MuleSoft preferred) - Work on real-time and batch integrations with external systems used in HPE ecosystem - Ensure data security, governance, and performance optimization **Solution Design & Leadership** - Collaborate with architects and stakeholders to define technical design and best practices - Lead development efforts, conduct code reviews, and mentor junior developers - Participate in sprint planning, estimation, and Agile ceremonies **DevOps & Deployment** - Implement CI/CD pipelines using tools like: - Git, Jenkins, Azure DevOps, Copado - Manage releases, version control, and environment strategies **Required Skills & Qualifications** **Technical Skills** - Strong experience in: - Apex programming, LWC, Aura Components - SOQL/SOSL, Salesforce APIs - Hands-on experience with: - **Salesforce Agentforce / Einstein AI / AI Cloud** - Salesforce Service Cloud / Sales Cloud (at least one domain expertise) - Integration experience (REST/SOAP, Middleware) - Strong understanding of Salesforce data model and security model **Agentforce / AI Expertise (Highly Preferred)** - Experience building **AI-powered agents / copilots** - Knowledge of: - Prompt engineering - Conversational AI design - Automation workflows using AI - Exposure to **LLMs, Generative AI, or AI orchestration frameworks** **Tools & Platforms** - Salesforce DX (SFDX) - Git-based version control - CI/CD tools (Jenkins, Copado, GitHub Actions) **Soft Skills** - Strong problem-solving and analytical skills - Excellent communication and stakeholder management - Ability to work in a fast-paced, enterprise environment (HPE engagement) - Leadership and mentoring capabilities **Certifications (Preferred)** - Salesforce Platform Developer I & II - Salesforce AI / Einstein / Agentforce Certifications (if available) - Salesforce Architect certifications (nice-to-have)