Senior SAP Infrastructure Engineer

Job description

Team/Opportunity: The Senior Infrastructure Engineer will be responsible for managing, automating, optimizing, and improving the SAP infrastructure estate hosted primarily on Microsoft Azure. The role will support both business-as-usual operations and strategic platform transformation activities across SAP landscapes, including S/4HANA, legacy SAP, HANA databases, application servers, high availability environments, disaster recovery, backup, monitoring, patching, and cost optimization. The role requires strong technical ownership, hands-on engineering capability, operational discipline, and a continuous improvement mindset. The successful candidate will be expected to move the platform from manual and reactive operations toward automation, standardization, resilience, and cost-efficient service delivery. Key Responsibilities: SAP Infrastructure Operations • Manage and support SAP infrastructure environments hosted on Azure, including SAP application servers, HANA database servers, Web Dispatchers, high availability setups, and disaster recovery environments. • Provide technical support for BAU operations, incidents, service requests, changes, maintenance windows, and problem management. • Troubleshoot infrastructure issues across Linux, Azure, storage, backup, monitoring, networking, and SAP platform components. • Support critical incidents and major incident management calls by providing technical analysis, recovery actions, and clear updates. • Ensure SAP infrastructure services remain stable, secure, resilient, and aligned with operational requirements. Automation and Engineering • Design, develop, and maintain automation for SAP infrastructure operations using tools such as Ansible, PowerShell, Azure CLI, Bicep, Terraform, GitHub Actions, or equivalent technologies. • Automate repetitive operational activities such as patching, server validation, health checks, backup checks, disk/filesystem cleanup, monitoring checks, and reporting. • Build reusable scripts, templates, runbooks, and pipelines to reduce manual effort and improve consistency. • Identify opportunities to move BAU activities toward zero-touch or low-touch operations. • Promote infrastructure-as-code practices across the SAP estate. Azure Platform Management • Manage Azure infrastructure components supporting SAP workloads, including virtual machines, disks, storage accounts, NetApp Files, networking, backup, monitoring, identities, and automation services. • Support Azure resource lifecycle management, including provisioning, scaling, rightsizing, tagging, cleanup, and decommissioning. • Review Azure platform configuration for performance, resilience, security, and cost efficiency. • Work with architecture and cloud platform teams to implement approved design patterns and operational standards. Cost Optimization • Identify and drive Azure cost optimisation opportunities across the SAP estate. • Analyse resource utilisation and recommend rightsizing, scheduling, reservation, storage optimisation, backup retention changes, and decommissioning opportunities. • Support cost governance by ensuring new infrastructure requests are justified, reviewed, and aligned with the platform’s cost control principles. • Contribute to monthly cost reviews, savings tracking, and optimisation reporting. Resilience, Backup, and Disaster Recovery • Support high availability and disaster recovery design, testing, and operational readiness for SAP workloads. • Validate backup coverage, restore readiness, monitoring, and operational recovery procedures. • Identify gaps in backup, replication, failover, and recovery processes and propose improvements. • Participate in resiliency tests and ensure outcomes, risks, and follow-up actions are documented and tracked. Patching and Lifecycle Management • Support OS patching, SAP infrastructure patching, kernel updates, and related maintenance activities. • Automate and standardise patching processes for SAP landscapes, including both HA and Non-HA environments. • Ensure pre-checks, post-checks, validation steps, rollback plans, and documentation are consistently followed. • Support OS upgrade and migration initiatives, including RHEL lifecycle activities. Monitoring, Incident Reduction, and Problem Management • Improve monitoring, alerting, and operational dashboards for SAP infrastructure. • Analyse recurring incidents and alerts to identify permanent fixes. • Reduce alert noise, manual intervention, and repeated service interruptions. • Drive problem management actions through root-cause analysis, preventive fixes, documentation, and automation. Documentation and Governance • <s