Senior Software Engineer _ SAP Basis & Cloud ALM Technical Engineer

Job description

Company Profile: At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: SAP Basis \& Cloud ALM Technical Engineer Position: Senior Software Engineer Experience: 6 to 9 Years Category: IT Infrastructure Job location: Bangalore joyn - J0726-1918 Employment Type: Full Time Job Description: Job Summary: The SAP Basis \& Cloud ALM Technical Engineer is responsible for operational support in SAP S/4HANA deployments and supporting, administering and optimizing SAP technical platforms and SAP Cloud ALM in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, secure and high-performing SAP landscapes. The role focuses on technical operations, monitoring, release management, transport management, system stability and continuous improvement. In addition to supporting SAP S/4HANA deployments, the role will also provide technical support for SAP ECC landscapes where required. Key Areas of Responsibility * Support SAP Basis and SAP Cloud ALM activities aligned to the global template and deploy the global SAP S/4HANA implementation on a local level while providing technical support for SAP ECC landscapes where required. * Perform administration, monitoring and maintenance of SAP ECC, SAP S/4HANA, SAP HANA Database and supporting technical components. * Configure and support SAP Cloud ALM for Business Process Monitoring, Health Monitoring, Integration Monitoring, Job \& Automation Monitoring and Alert Management. * Configure and support SAP Cloud ALM Change \& Deployment Management, including Release Calendar Management, Release Planning, Deployment Planning, Transport Management, Transport Orchestration, Deployment Tracking and Release Execution across SAP ECC and SAP S/4HANA landscapes. * Perform system installations, upgrades, kernel upgrades, support package implementation, client administration, system refreshes and transport management activities. * Support SAP landscape maintenance activities including maintenance windows, transport sequencing, technical cutovers, production deployments and post-deployment validation. * Monitor and optimize SAP system performance, database growth, workload distribution, memory utilization and capacity planning. * Support backup, recovery, disaster recovery, high availability and archiving activities. * Support SAP S/4HANA deployment activities including technical readiness, system migrations, cutover planning, go-live and hypercare support. * Collaborate with Functional Consultants, Infrastructure, Security, Network, Database and AMS partners to ensure stable SAP operations. * Maintain technical documentation, operational procedures, monitoring dashboards and knowledge articles. Critical Experiences and Skills * Bachelor's or Master's degree preferably in Engineering, Information Technology or a related technical field. * Hands-on experience in SAP Basis administration across SAP ECC and/or SAP S/4HANA landscapes. * Strong technical knowledge of SAP Basis Administration, SAP HANA Database, Transport Management System (TMS), Client Administration, Kernel Upgrades, Support Package implementation, Performance Tuning and System Administration. * Hands-on experience with SAP Cloud ALM, including Business Process Monitoring, Health Monitoring, Integration Monitoring, Job \& Automation Monitoring, Alert Management, Change \& Deployment Management, Release Calendar Management, Release Management, Transport Management and Transport Orchestration. * Experience supporting SAP landscape maintenance activities including maintenance windows, transport sequencing, production deployments and technical cutovers. * Experience working in a global application maintenance support environment. * Good understanding of High Availability, Disaster Recovery, Backup \& Recovery, SAP Security and SAP system architecture. * Experience supporting SAP S/4HANA deployment, technical migration and HANA database administration. * Experience working with cloud-hosted SAP environments (Azure, AWS or GCP) is an advantage. * SAP Basis, SAP HANA Administration and/or SAP Cloud ALM certification is an advantage. * Strong analytical, problem-solving and communication skills. * Ability to work effectively in a global, complex and highly integrated business environment. Grading Differentiators * Good knowledge of SAP Basis Administration, SAP Cloud ALM and SAP HANA platform. * Operates independently within assigned technical scope and delivers with limited supervision. * Able t