Senior SRE - Dynatrace

Job description

We are seeking a **Senior SRE - Dynatrace** to lead technical efforts and drive observability excellence across our infrastructure. The ideal candidate will architect robust software solutions, manage incidents, and collaborate cross-functionally to ensure system resilience and operational efficiency. **Responsibilities** - Lead technical efforts, providing technical guidance and oversight to team members - Architect, design, develop, test, deploy and maintain software solutions to meet project requirements - Collaborate with other technical and non-technical teams to ensure project success - Participate in the development and delivery of solution requirements, estimates and timelines - Maintain the quality of the technical deliverables and adhere to development standards and best practices - Manage incidents and requests using ServiceNow or JIRA as a tracking tool - Be available for monitoring and escalation during off-hours and weekends, and carry pager duty for emergencies after hours - Triage tickets and update ticket details while assessing urgency - Be open to support on-call on rotation in India as well as in CST timings on a rotational basis - Drive continuous improvement in MTTD, MTTR and overall system resilience through proactive analysis and optimization - Document observability architecture, dashboards and operational runbooks in Confluence **Requirements** - 5-10 years of experience in software development - Background in Dynatrace administration and Dynatrace Workflows - Expertise in Event Management, Extensions and integrations in Dynatrace - Proficiency in Infrastructure as code deployments and Terraform - Skills in Kubernetes automation - Familiarity with Azure DevOps and ServiceNow