Senior Systems Engineer - NetSuite Developer

Job description

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. What is the role? Roku is hiring a Senior Systems Engineer with a focus on supporting the company's ERP platform, NetSuite, within the Enterprise Engineering team. This role is responsible for developing customizations including Suitelets, SuiteScript, and Workflows within NetSuite to support critical business processes such as Record to Report and Order to Cash. The Senior Systems Engineer will work alongside a team of engineers to grow functionality holistically across the application, collaborating with platform and integration developers working with other best-of-breed applications. This individual must demonstrate competence with NetSuite and related modules as well as third-party application integrations, bringing a well-rounded background in both business operations and ERP systems. The role encompasses the full software development lifecycle, including analysis, design, development, testing, and deployment, with a strong emphasis on designing for scale and reliability as Roku continues to grow. How will I use AI at Roku? At Roku, we don’t just use AI, we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability. We’re looking for curious, adaptable builders who can show how they’ve used AI or automation to move faster, raise the bar, and scale their impact. We value your AI skills if you have built fluency across the agentic engineering toolchain — coding harnesses like Claude Code or Cursor, MCP servers, custom skills, or agent frameworks. And you can describe projects where you shipped real work with these tools. You know how to drive an agent, verify its output, and ramp on an unfamiliar codebase with an agent helping you. What are the responsibilities of the role? Design, develop, and test product features that meet business and technical requirements of NetSuite ERP modules and workflows Integrate NetSuite with other third-party systems using REST, SOAP web services, and APIs Assist in improving existing integrations with third-party logistics providers and ensure systems work optimally Collaborate with Scrum Masters, Product Owners, and other stakeholders to understand business requirements, policies, and procedures Lead full lifecycle implementation of core and advanced NetSuite modules Triage and resolve performance and data integrity concerns by reviewing and evaluating code, data patches, system logs, and resource utilization Design for scale and reliability as the organization grows Conduct investigative troubleshooting and problem solving, especially when the root cause is not immediately apparent Solve problems for both external and internal customers, including direct interaction with those affected to ensure successful outcomes Participate in the entire software development lifecycle, including analysis, design, development, testing, and deployment What experience would help someone be successful in this role at Roku? 6+ years of NetSuite development experience In-depth knowledge of ERP systems, with a preference for hands-on implementation experience Experience designing, developing, and customizing NetSuite solutions supporting end-to-end supply chain processes, including inventory management, procurement, demand planning, and order fulfilment Hands-on experience with NetSuite Order Management, Accounts Receivable, Purchasing, and Inventory modules Strong domain knowledge of Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes Experience troubleshooting and enhancing NetSuite supply chain configurations to improve performance, accuracy, and automation Proficiency with HTML, CSS, JavaScript, and SuiteScript 1.0/2.0/2.1 Experience developing and managing NetSuite workflows, custom records, fields, forms, and advanced PDFs Expertise in SuiteAnalytics for building custom reports, saved searches, and KPIs Strong proficiency with REST, SOAP web services, and APIs for developing custom integrations with third-party systems Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience NetSuite Developer Certification or equivalent experience preferred #LN-DS4 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance. <h3 style