Senior Talent Acquisition Specialist

Job description

**Role Overview** We are seeking an experienced and results-driven **Talent Acquisition Business Partner (TABP)** to lead and execute large-scale hiring initiatives for **Non-Technical and Voice Process (BPO/Customer Support) positions** . The incumbent will be responsible for managing end-to-end recruitment, with a strong focus on **walk-in drives, bulk hiring, stakeholder management, and candidate experience** . The ideal candidate should have significant experience in **volume hiring environments** , possess excellent stakeholder management skills, and demonstrate flexibility to support recruitment events during weekends based on business requirements. **Required Qualifications & Experience** - Any graduation - **5–9 years of experience** in Talent Acquisition/Recruitment. - Proven experience in **bulk/volume hiring** for Non-Tech, Customer Support, Contact Center, BPO, Voice Process, or Operations roles. - Demonstrated success in planning and executing **large-scale walk-in recruitment drives** . - Strong stakeholder management and business partnering skills. - Excellent communication, negotiation, and candidate engagement abilities. - Experience working with Applicant Tracking Systems (ATS) and recruitment portals. - Strong analytical and reporting skills with the ability to manage multiple hiring demands simultaneously. **Key Responsibilities** - Own and drive end-to-end recruitment for **Non-Technical and Voice Process/BPO roles** . - Plan, organize, and execute **walk-in hiring drives** to meet volume hiring targets. - Partner closely with business leaders, hiring managers, and HR stakeholders to understand workforce requirements and hiring forecasts. - Manage high-volume candidate pipelines through various sourcing channels, including job portals, referrals, social media, vendor partnerships, and walk-ins. - Ensure a seamless candidate experience throughout the recruitment lifecycle. - **Track recruitment metrics and provide regular updates on hiring progress, pipeline health, and conversion ratios.** - **Coordinate hiring events, assessment drives, interview scheduling, offer rollouts, and onboarding activities.** - Build and maintain talent pools to support ongoing and future hiring needs. - Drive recruitment process compliance and adherence to organizational hiring standards. - Collaborate with external vendors, consultants, and placement agencies to support hiring objectives. - Continuously identify opportunities to improve recruitment efficiency and candidate conversion. Preferred Skills - Expertise in BPO/Contact Center hiring practices and talent market trends. - Experience handling hiring targets in fast-paced, high-growth environments. - Ability to build sourcing strategies for mass hiring requirements. - Strong organizational and event management skills.