Senior Technical Program Mgr

Job description

At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories. ## **Success profile** Ready to be an engineer at NetApp? Explore the traits that can help you thrive. - Analytical - Adaptable - Communicator - Detail-oriented - Quick-thinking - Problem solver ## **Responsibilities** Bengaluru, Karnataka, India **Job category:** Engineering **Job ID:** 135971-en\\_US **Own Every Moment at NetApp** At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. ## **Job Summary** As a Senior Technical Program Manager for NetApp ONTAP Infrastructure, you will own and lead complex, cross-functional engineering programs from definition through release. You will partner with engineering, product management, quality, lab, and hardware teams to set goals, clarify features, manage timelines, mitigate risk, and deliver high-quality capabilities across ONTAP infrastructure modules—including filesystem infrastructure, storage services, data management, encryption, metadata services, and storage efficiency. You will operate independently in a fast-paced, matrixed environment, driving outcomes with minimal day-to-day supervision and escalating when leadership alignment is needed. With strong technical depth and clear communication, you will connect execution to company priorities, drive quality through measurable KPIs, and uplevel status to senior leadership. ## **Job Requirements** - Own end-to-end delivery of ONTAP infrastructure programsfrom planning through validation, release readiness, and handoff spanning filesystem infrastructure, storage services, data management, encryption, metadata services, and storage efficiency. - Operate independently with strong judgment: define next steps, drive cross-team progress, and escalate decisions that require leadership input. - technical depth to understand architecture, dependencies, and tradeoffs in enterprise storage and filesystem platforms; resolve cross-team blockers with engineering and architects. - Run programs in waterfall, Agile, or hybrid models adapting plans and milestones to team maturity and release constraints. - Partner with Product Management on scope, success criteria, timelines, and alignment before engineering commitment. - Build and maintain integrated plans (milestones, dependencies, resources, risks); proactively mitigate schedule, scope, and quality issues. - Tie program work to ONTAP, Core Data Foundation, and broader business priorities so teams understand strategic context and tradeoffs. - Drive quality initiatives with KPIs (defects, escapes, coverage, release readiness, SDL compliance) and use data in leadership reviews. - Engage and align stakeholders across engineering, QA, security, lab, hardware, operations, and support; secure and track commitments. - Coordinate lab and hardware needs for test infrastructure through the program lifecycle.Lead multi-team, cross-functional enterprise software programs of significant scope and complexity; depth of experience matters more than a specific team-size threshold. - Present executive-ready status, risks, and options to directors, VPs, and senior leaders.Ensure SDL activities and sign-offs are planned and completed in step with release milestones.Influence without authority in a matrixed organization; improve efficiency through practical process and tooling (Jira, dashboards, automation). ## **Education** - B.E/B. Tech/BS or M.Tech/MS in Computer Science, Engineering, or a related field. - 10+ years in technical/engineering program or release management on complex enterprise software programs. - Preferred: Storage, filesystem, or platform infrastructure experience is a plus; quality engineering and SDL familiarity; PMP or equivalent is a plus. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. **Equal Opportunity Employer:** NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. **Why You'll Thrive at NetApp** At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations tra