Senior UX Designer

Job description

*EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.* We are looking for a **Senior UX Designer** who operates at the intersection of design craft and AI-augmented delivery. You'll own the end-to-end experience design for enterprise agentic interfaces — conversational workflows, multi-step task orchestration, contextual interventions, and trust-calibration patterns that help developers and knowledge workers confidently delegate to, collaborate with, and supervise AI agents. This is not a "chat UI" role; you'll be designing for systems where agents discover information across fragmented sources, navigate governance and access constraints on behalf of users, and surface decision-ready context rather than raw answers. **Responsibilities** - Own end-to-end experience design for enterprise agentic interfaces, including conversational workflows, multi-step task orchestration, and contextual interventions - Design trust-calibration patterns that enable users to confidently delegate to, collaborate with, and supervise AI agents - Craft experiences for systems where agents discover information across fragmented sources and navigate governance and access constraints on behalf of users - Surface decision-ready context rather than raw answers within multi-agent, multi-turn interactions - Apply conversational design principles to architect how systems communicate intent, handle ambiguity, and manage repair and fallback - Maintain coherence across interactions so the user's mental model of "who is doing what" remains clear at all times - Shape a nascent agentic experience framework, contributing to the underlying design system, interaction patterns, and heuristics that govern agentic experiences across an enterprise ecosystem - Deliver production-ready designs alongside foundational framework contributions - Vibe code functional prototypes and use generative AI to rapidly explore layout and content variations - Leverage LLM-assisted workflows to accelerate research synthesis and specification writing - Translate ambiguous problem spaces into coherent, testable experience frameworks - Articulate design rationale to engineering and product partners in a fast-moving environment **Requirements** - 6-9 years of experience in UX design - Mastery of UX/UI design tools - Expertise in complex, multi-state interaction design with a strong supporting portfolio - Understanding of conversational design principles, including dialogue scripting, ambiguity handling, repair and fallback, and multi-turn coherence - Background in designing for multi-agent interactions where user mental models must remain clear - Proficiency in AI-native design and prototyping tools, including vibe coding functional prototypes and generative AI for layout exploration - Skills in orchestrating and iterating LLM-assisted workflows with sound human judgment on outputs - Capability to translate ambiguous problem spaces into coherent, testable experience frameworks - Competency in contributing to design systems, interaction patterns, and heuristics at the framework level - Comfort with ambiguity and a bias toward making rather than waiting - Flexibility to move between production-ready delivery and foundational framework definition - Strong ability to articulate design rationale to engineering and product partners - Proficiency in English at an Upper-Intermediate level (B2) or higher **We offer** - Opportunity to work on technical challenges that may impact across geographies - Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications - Opportunity to share your ideas on international platforms - Sponsored Tech Talks & Hackathons - Unlimited access to LinkedIn learning solutions - Possibility to relocate to any EPAM office for short and long-term projects - Focused individual development - Benefit package: - Health benefits - Retirement benefits - Paid time off - Flexible benefits - Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)