Senior Webmaster with CMS/SEO

Job description

**Senior Webmaster (5 Yrs to 7 Yrs)** is responsible for managing, maintaining, and optimizing organizational websites to ensure high performance, reliability, security, and a seamless user experience. This role involves coordinating with cross-functional teams, implementing content and technical updates, and ensuring alignment with business objectives, branding standards, and compliance requirements. **Key Responsibilities:** - Manage the creation, update, and publishing of web pages for editorial content, campaigns, promotions, and forms in line with defined timelines. - Coordinate with internal and regional stakeholders to gather content inputs, including localized translations, and ensure accurate and timely deployment of web pages. - Support the planning and execution of marketing or CRM-related campaigns by ensuring timely setup, validation, and publishing of required assets. - Collaborate with product, data, and content teams to support product launches, ensuring all required content and assets are updated and available for go-live. - Prepare and manage master content translation files or templates required for localization and ensure timely delivery of translated content for multi-region websites. - Ensure all web content adheres to brand guidelines, editorial standards, accessibility requirements, and SEO best practices (including metadata, heading structures, and on-page optimization). - Proactively identify opportunities for improving website content, structure, layout, and overall user experience, and recommend enhancements to stakeholders. - Manage incoming requests, issues, and enhancements through a structured ticketing or workflow system, ensuring timely resolution and communication with stakeholders. - Monitor and follow up on reported bugs, technical issues, or content discrepancies, coordinating with relevant teams to ensure resolution and closure. - Maintain proper documentation and tracking of ongoing tasks, updates, and deployments to ensure transparency and accountability. - Support onboarding and access management for internal tools or platforms related to website management, ensuring compliance with access protocols. - Participate in regular team meetings or agile ceremonies to provide updates on progress, highlight risks or blockers, and align on priorities. - Collaborate with quality assurance and development teams to address feedback, implement fixes, and ensure overall website quality and stability. - Follow up with stakeholders for necessary validations and approvals prior to publishing content, ensuring accuracy and completeness before go-live. **Core Technical Skills required** : - **HTML, CSS, and JavaScript** Basic understanding of front-end web technologies. - **Content Management Systems (CMS)** Strong experience with platforms like Apostrophe (preferable), WordPress, Drupal, Sharepoint or Adobe Experience Manager (AEM). - **SEO Fundamentals** Knowledge of on-page SEO, metadata, structured data, and site speed optimization. **Design & UX Skills:** - **UI/UX Awareness** Ensures website layout, navigation, and accessibility support an intuitive and inclusive user experience. - **Basic Graphic & Media Editing** Familiarity with Photoshop, Canva, or Figma for image or banner creation and content alignment with brand guidelines. **Project & Stakeholder Management:** - **End-to-End Project Management** – Proven ability to oversee complete project lifecycles, from requirement gathering to successful delivery and maintenance. - **Stakeholder & Client Communication** – Strong communication and interpersonal skills with direct exposure to client-facing interactions and cross-functional coordination. - **Expertise in Project Management Tools** – Proficient in Jira, ServiceNow, or similar tools for tracking, task management, and reporting progress. **Content & Collaboration Skills:** - **Content Publishing & Governance** – Skilled in updating, formatting, and maintaining content across global websites while ensuring quality and consistency. - **Cross-Functional Collaboration** – Works effectively with design, marketing, SEO, and development teams to ensure seamless execution. - **Detail-Oriented Approach** – Ensures all site links, forms, and assets function correctly across all devices and browsers.