Service Delivery Engineer - Chillers

Job description

**Role - Service Delivery** **Location - Bangalore** **Work mode - WFO** **Role & responsibilities** 1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT 2 Daily review of pending complaints 3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint 4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target 5 Arranging to send defective material back 6 Raising warranty claims wherever applicable 7. Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders Interested candidates cand drop in your CVs on mitali.lavekar.ext@bluestarindia.com