Job description

**Language Skills (Mandatory):** - **Fluent French language proficiency (spoken and written) is mandatory.** - Ability to communicate effectively with Swiss end users via phone, email, chat, and ticketing systems in French. - Strong English communication skills for collaboration with global support teams and internal stakeholders. - Knowledge of German and/or Italian will be considered an added advantage. - French language proficiency (B2/C1 level or equivalent) is mandatory.