Job description

**Language Skills (Mandatory):** - **Fluent French language proficiency (spoken and written) is mandatory.** Ability to communicate effectively with Swiss end users via phone, email, chat, and ticketing systems in French. Strong English communication skills for collaboration with global support teams and internal stakeholders. Knowledge of German and/or Italian will be considered an added advantage. - French language proficiency (B2/C1 level or equivalent) is mandatory.