Service Desk - Voice trainer

Job description

**Role:** Service Desk - Voice trainer **Location:** Chennai **Exp: 5-7 yrs** **Mode of interview** : Virtual **Must Have Skills:** **Technical & Communication Skills** - Excellent verbal communication, pronunciation, and neutral accent. - Strong understanding of ITIL concepts and service desk operations (preferred). - Familiarity with ticketing tools such as ServiceNow, Remedy, or Freshservice (optional). **Training Skills** - Ability to deliver engaging training sessions and simplify complex information. - Experience in voice coaching, communication training, or customer service training. - Strong facilitation, presentation, and interpersonal skills. **Experience** 2–5 years of experience in a service desk communication/voice trainer prefered.