Service engineer

Job description

Position Summary We are seeking a skilled and motivated Service Engineer – HVAC Chillers with 2–4 years of hands-on experience in installation, commissioning, troubleshooting, preventive maintenance, and repair of air-cooled and water-cooled chiller systems. The candidate will be responsible for ensuring optimal performance of HVAC equipment while delivering excellent customer service. Key Responsibilities • Perform installation, commissioning, testing, and servicing of HVAC chiller systems. • Conduct preventive and breakdown maintenance of chillers, cooling towers, pumps, AHUs, and related HVAC equipment. • Diagnose and troubleshoot mechanical, electrical, refrigeration, and control system issues. • Monitor chiller performance and recommend corrective actions for improved efficiency. • Attend service calls at customer sites and ensure timely resolution of complaints. • Carry out refrigerant charging, leak detection, pressure testing, and vacuuming activities. • Read and interpret P&ID drawings, electrical schematics, and equipment manuals. • Prepare service reports, maintenance records, and customer documentation. • Coordinate with customers, contractors, and internal teams for service execution. • Ensure compliance with safety standards and company service procedures. • Support Annual Maintenance Contracts (AMC) and energy optimization projects. • Maintain inventory of tools, spare parts, and consumables required for service activities. Required Qualifications • Diploma/B.E./B.Tech in Mechanical Engineering, Refrigeration & Air Conditioning, Electrical Engineering, or related field. • 2–4 years of experience in servicing and maintenance of HVAC chillers. • Experience working on reputed chiller brands such as Carrier, Trane, Daikin, York, Blue Star, Mitsubishi, or similar. Technical Skills • Strong understanding of refrigeration cycle and HVAC fundamentals. • Experience with:• Air-cooled chillers • Water-cooled chillers • Screw, scroll, and centrifugal compressors • Cooling towers, pumps, AHUs, FCUs • PLC/BMS controls • Knowledge of electrical troubleshooting, compressors, VFDs, sensors, and control panels. • Familiarity with refrigerants such as R134a, R410A, R407C, and R1234ze. • Ability to use diagnostic instruments such as manifold gauges, multimeters, clamp meters, and vacuum pumps. Desired Competencies • Strong troubleshooting and analytical skills. • Customer-focused approach. • Good communication and reporting skills. • Ability to work independently and handle multiple service assignments. • Willingness to travel extensively for site visits and emergency breakdown support. • Team player with strong commitment to safety and quality. Key Performance Indicators (KPIs) • Service response and resolution time. • First-time fix rate. • Customer satisfaction scores. • Preventive maintenance compliance. • Equipment uptime and reliability. • AMC contract support and renewal assistance. Preferred: Candidates with experience in industrial, commercial, pharmaceutical, data center, or large facility HVAC chiller applications.