Service Max Developer - Virtual Interview

Job description

**Position Objectives:** The ServiceMax Developer should help build solutions on ServiceMax that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of ServiceMax product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce & ServiceMax platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders. **Key Responsibilities:** - ServiceMax implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development - Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers - Provide the necessary guidance to estimate user stories - Clarify any ambiguity with the user story requirements and baseline the estimation - Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams. - Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions. - Working with customers to analyze and resolve Salesforce and SERVICEMAX product related issues/requirements - Participate in the full software development life cycle from technical design to development, testing and deployment. - Design and develop solutions that best leverage the ServiceMax features to support critical business functions and meet project objectives, business requirements and customer goals - Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives. - Develop, test, and document custom development, integrations, and data migration elements of SERVICEMAX implementation. - Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results. - Provide thought & technology leadership on Field Service Management to customer & Practice **Qualifications, Experience & Specialist Skills:** **Essential:** - Experience in at least one ServiceMax project is essential. - Excellent understanding of Field service business Workforce Management, Asset Service Management, Warranty & Service Contract Management - Salesforce Platform Architecture expertise - Excellent knowledge of SERVICEMAX Configuration & Customization - Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura) required. - Integration skills - 7+ years IT/FSM/SFDC experience preferable - Minimum 7 years of experience as Salesforce Development Experience. - Minimum 4 years experience on SERVICEMAX Configuration and development - Experience with multiple Field Service Management products will be an added advantage Experience in Lightning Web Components(LWC) development will be added advantage