ServiceNow - Architect

Job description

****The Role :**** - Design, develop, and implement solutions on the ServiceNow platform aligned with enterprise standards - Lead development across modules such as ITSM, HRSD, CSM, and custom applications - Translate business requirements into scalable technical solutions and architecture - Drive platform enhancements, integrations, and automation initiatives - Provide advanced scripting expertise (Business Rules, Client Scripts, UI Policies, Flow Designer, etc.) - Design and implement integrations using REST/SOAP APIs - Ensure adherence to ServiceNow best practices, security, and governance standards - Support incident resolution and production stability across the platform - Collaborate with cross-functional teams to deliver enterprise-wide solutions - Mentor junior developers and contribute to platform governance and standards **What you''ll bring** - Minimum **10+ years of ServiceNow experience** - Strong hands-on expertise in: - ServiceNow Development Administration - ITSM modules (Incident, Problem, Change) - Service Catalog Workflows - Integration Hub / APIs - Strong scripting skills (JavaScript, Glide APIs) - Experience with: - CMDB, Discovery, Service Mapping - Flow Designer / Automation - Integration technologies (REST, SOAP) - Experience working in Agile/Scrum environments - Strong communication and stakeholder management skills **Preferred Qualifications** - ServiceNow Certified System Administrator / Implementation Specialist - Experience with **GenAI / AI integrations on ServiceNow** - Experience with **enterprise-wide platform governance** - Exposure to multi-domain or domain separation environments #LI-SP7