Servicenow Architect (PAN INDIA)
Tata Consultancy Services · India
Tata Consultancy Services · India
**Preferred candidate profile** - Experience as a Senior Technical Lead / Architect. - Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations - Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow - Experience in ServiceNow custom application design and development - Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. - Experience on ITSM migraton / consolidations - Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations - Mentor and share technical knowledge/guidance to team. - Design technical solutions based on customer requirements and convert to functional requirements. - Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. - Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards - Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage. - Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specilist and ITIL V3 foundatio