Servicenow Consultant

Job description

**Job description** Please find the JD below: We are looking for an experienced **ServiceNow Consultant / Business Analyst** to bridge the gap between business stakeholders and technical delivery teams. The ideal candidate will have strong functional expertise across ServiceNow modules, excellent stakeholder management skills, and a proven ability to translate business requirements into scalable ServiceNow solutions. Required Skills & Qualifications - 5+ years of experience as a ServiceNow Business Analyst / Functional Consultant - Strong functional knowledge of at least one ServiceNow module (ITSM, ITOM, HRSD, CSM, GRC, SPM, etc.) - Proven experience in requirement gathering, process analysis, and solution design - Hands-on experience with ServiceNow configuration (forms, workflows, business rules, UI policies) coding not mandatory, but functional configuration knowledge required - Experience preparing BRDs, functional specs, user stories, and process documentation - Strong understanding of ITIL/ITSM processes and best practices - Experience in test planning, UAT coordination, and defect management - Excellent communication, stakeholder management, and presentation skills - Ability to work independently and manage multiple priorities in a fast-paced environment **Please share your updated resume and the following details at vivek.singh03@globant.com** - **Total Experience:** - **Relevant Experience in ServiceNow:** - **Current Organization:** - **Notice Period (Please mention your last working day if you are currently serving your notice period):** - **Current CTC:** - **Expected CTC:** - **Current Location:** - **Preferred Location:**