Servicenow CSA

Tata Consultancy Services · Bengaluru, Karnataka, India - Hyderabad, Telangana, India - Pune, Maharashtra, India

3–9 yrs experiencefull_timePosted 2w ago

Job description

**Roles and Responsibilities :** - Manage IT Asset Management (ITAM) processes, including CMDB, ITOM, and ServiceNow implementations. - Provide technical support to customers on IT asset management solutions using ServiceNow platform. - Collaborate with cross-functional teams to identify business requirements and develop customized solutions for clients. - Ensure compliance with industry standards and best practices in IT asset management. **Job Requirements :** - 7-19 years of experience in IT Asset Management (ITAM), Configuration Management Database (CMDB), or related field. - Strong understanding of ServiceNow platform and its applications in ITAM/ITOM domains. - Experience working with various stakeholders, including customers, vendors, and internal teams.