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ServiceNow Integration Specialist with AI Expertise

Birlasoft · Pune, Maharashtra

3–10 yrs experienceFullTimePosted 4 days ago
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Job description

Subcontractor-Servicenow-Integration with AI Area(s) of responsibility Job Description -- Integration SME (ServiceNow AI Third-Party Applications) Role Summary We are seeking a highly experienced Integration Subject Matter Expert (SME) with strong expertise in ServiceNow integrations, third-party applications, and AI-driven solutions . The role involves designing scalable integration architectures, enabling seamless data exchange across enterprise systems, and leveraging AI capabilities to enhance automation and decision-making. Key Responsibilities Integration Architecture \& Design Define and implement end-to-end integration strategies across ServiceNow and enterprise applications (SAP, Workday, Salesforce, Azure, etc.) Design scalable, secure, and reusable integration frameworks (REST/SOAP APIs, MID Server, IntegrationHub, web services) ServiceNow Integrations Lead integrations across ServiceNow modules such as ITSM, ITOM, HRSD, IRM, SecOps Develop and maintain IntegrationHub spokes, Flow Designer, Scripted APIs Third-Party System Integration Integrate with platforms like SAP SuccessFactors, Workday, SCCM, Intune, OpsRamp, CSM tools, and cloud platforms Experience Level Senior Level