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ServiceNow QE (Quality Engineer)
Tata Consultancy Services · Bengaluru, Karnataka, India - Delhi, Delhi, India - Hyderabad, Telangana, India - San Carlos, Rio San Juan, Nicaragua
3–8 yrs experiencefull_timePosted 1w ago
Job description
**Key Responsibilities** - Design and execute test strategies for ServiceNow implementations - Perform **manual and automation testing** for ServiceNow applications - Validate workflows, service catalog items, integrations, and scripts - Develop and maintain automated test scripts (ATF / external tools) - Collaborate with developers, business analysts, and stakeholders - Identify, log, and track defects through resolution - Conduct regression, integration, and UAT support - Ensure quality gates are met before production release - Create test plans, test cases, and test data - Provide QA sign-off and support deployment activities **Required Skills & Experience** - 47+ years of experience in QA/testing (ServiceNow preferred) - Strong understanding of: - ServiceNow platform (HRSD / ITSM / Catalog / Workflows) - Manual testing & test case design - Experience in: - Automation testing tools (ServiceNow ATF preferred) - API testing (REST / SOAP using Postman or similar) - Knowledge of: - Integration testing and end-to-end workflow validation - Defect tracking tools (JIRA / SNOW / ALM) - Basic understanding of ServiceNow scripting (for validation/debugging) - Experience in Agile/Scrum environment