ServiceNow SecOps SME
Infosys · Kolkata, West Bengal, India
Infosys · Kolkata, West Bengal, India
**ServiceNow SecOps SME** Role Description: The Service Now SecOps (Security Incident Response, Vulnerability Response) SME would need to have at least 6-9 years of experience with more than 1 year of experience in Security Incident Response/Vulnerability Response modules Job Responsibilities: - ServiceNow implementation experience in Security operation - Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules - Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB &Asset – not limited to) will be an added advantage - Working experience in implementation of catalog items and record producers. - Working experience in configuring Security incident response applications and integration with one of SIEM tool - Workingexperience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool - Configuration/Customization of the Service Now system, including creating workflows - Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service - Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now. - Performs integrations and process automation using Service Now Orchestration. - Load, manipulate and maintain data between Service-now and other systems. - Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes - Performs system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application. - Hands-on design, development and deployment experience with the Service-now platform. Required Experience and Skills: - Hands on experience on ServiceNow Security operations Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules - Hands on experience on ITSM module - Should have worked extensively on **ServiceNow Integrations** with other external system - Should be able to hold discussions with the clients on the best approach for the client after analyzing their environment - Must have working experience Agile environment - Experience in CMDB, Discovery and integration with other external modules - Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX. - Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc…). - Hands-on experience developing using JavaScript. - Hands-on experience working with relational databases. - Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX. - Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS. - Service Now Certified Application Developer is an Advantage