ServiceNow

Job description

Role Name: ServiceNow ITOM Developer Desired Experience Range: 5 years to 12 Years Location of Requirement: Delhi Interview: F2F **Job Summar** yWe are seeking a skilled **ServiceNow ITOM Develope** r with expertise in implementing and configuring ITOM suite components, integrations, and scripting. The ideal candidate will have strong technical knowledge of infrastructure environments, monitoring tools, and ServiceNow platform capabilities **.Key Responsibilitie** - sDevelop and implement ServiceNow ITOM suite components, including - :CSD - MCMD - BDiscover - yService Mappin - gEvent Managemen - tUnderstand infrastructure environment setup (Server, Network, Storage, etc.) - .Work with monitoring tools and integrate them with ServiceNow - .Perform unit testing, system integration testing, performance testing, and user acceptance testing - .Create repeatable processes for development, testing, staging, and production environments ensuring reliability and high availability - .Develop integrations using REST API, SOAP, or other technologies - .Work with base platform features and reporting capabilities - .Adhere to Agile/Scrum methodology and ITIL standards - .Ensure compliance with the Software Development Lifecycle (SDLC) **.Required Qualification** - **sServiceNow Certified Systems Administrato** r - .Knowledge of Agile/Scrum methodology - .Basic understanding of ITIL/industry standards - .Familiarity with SDLC processes **.Technical Skill** - sServiceNow ITOM suite (CSDM, CMDB, Discovery, Service Mapping, Event Management) - .Basic knowledge of Cloud fundamentals and Windows/Unix administration - .Intermediate understanding of infrastructure environments - .Scripting and RegEx expertise - :JavaScrip - tUnix Shell scriptin - gWindows scriptin - gPowerShel - lIntegration experience using REST API, SOAP, JDBC, SFTP **.Behavioral Competencie** - sEffective verbal and written communication skills for technical and non-technical audiences - .Strong interpersonal skills for collaborative teamwork - .Ability to participate and provide feedback during planning meetings (pre-iteration and retrospectives) **.Preferred Certification** - sITIL V3/V4 Foundation Certification - .ServiceNow certifications in Discovery, Event Management, and Service Mapping .