Shareholder Services

Job description

**Job Purpose** To manage shareholder interactions, resolve grievances, support IEPF-related matters, and maintain statutory, property, and land records in a systematic and compliant manner. **Key Responsibilities** - Handle shareholder queries, grievances, and correspondence through calls, emails, and meetings. - Coordinate with Registrar & Transfer Agent (RTA) for timely resolution of shareholder concerns. - Maintain trackers and records of shareholder communications and grievance status. - Support IEPF-related compliances, claims processing, and shareholder coordination. - Liaise with shareholders, RTA, and regulatory authorities for statutory shareholder matters. - Maintain and update a centralized repository of statutory records, land records, and property documents. - Ensure proper indexing, digitization, archiving, and retrieval of records. - Safeguard title deeds and support online record management. - Assist during audits, due diligence exercises, and internal reviews. - Support shareholder-related compliance activities and documentation. - Drive digitization initiatives, record controls, and knowledge continuity practices.