Sharepoint Administrator
CGI · Bengaluru, Karnataka, India - Hyderabad, Telangana, India
CGI · Bengaluru, Karnataka, India - Hyderabad, Telangana, India
**Role & responsibilities** - Administer and support SharePoint Subscription Edition (SPSE) on-premises environments. - Manage SharePoint farms, web applications, service applications, and site collections. - Handle L2/L3 support activities including incidents, problems, and change requests through ITSM tools. - Perform SharePoint installations, upgrades, OS patching, and SharePoint Cumulative Updates (CUs). - Plan and execute weekend or after-hours deployments, maintenance, and patching activities. - Monitor SharePoint environment health, performance, logs, and capacity; proactively identify and resolve issues. - Manage backup, restore, disaster recovery, and high-availability configurations. - Configure and maintain SharePoint security, authentication (Entra ID), and permissions. - Support and troubleshoot custom SharePoint solutions, workflows, and third-party integrations/add-ons. - Collaborate with infrastructure, SQL, network, and security teams for seamless operations. - Enforce SharePoint governance, operational standards, and best practices. - Prepare and maintain runbooks, SOPs, patching plans, and technical support documentation. **Preferred candidate profile** - 5-8 years of experience in SharePoint administration with a strong focus on on-premises environments. - Hands-on expertise in SharePoint Subscription Edition (SPSE), SharePoint 2019, or SharePoint 2016 administration. - Strong understanding of SharePoint farm architecture, administration, and troubleshooting. - Proficiency in PowerShell scripting for SharePoint administration and automation. - Good operational knowledge of Windows Server, IIS, and SQL Server. - Experience in OS patching, SharePoint patching, and Cumulative Update (CU) management. - Familiarity with ITSM processes and support operations. - Strong problem-solving and analytical skills with a proactive approach to issue resolution. - Ability to work in a collaborative, cross-functional environment. - Willingness to support weekend or after-hours maintenance and deployment activities when required. - Good communication and documentation skills.