SME Technical

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Position: SME- Technical/ Engineering Business: Property and Asset Management, West What this job involves Keeping Up the Pace You’ll set the facility management team on the right track through ample engineering planning and management. You’ll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone knows where they stand. You need to ensure that team members can efficiently respond to all engineering challenges, at the same time comply with the policies and procedures. You’ll bring out the team player in you to keep all key performances in check. All Eyes on the Plan You’ll ensure that all risk mitigation plans are in place. Do such plans comply with our clients’ designated procedures and policies? Are all engineering reports in order? You constantly need to monitor and evaluate all critical environment equipment across the account’s site to make sure everything is running smoothly as possible. Tracking review reports should also keep you busy, as doing so is instrumental in implementing improvement plans across the sites. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan. Taking Facilities Operations Up a Notch Maintaining high-quality facilities operations is your top priority. To achieve this, you’ll work closely with facilities managers to keep the reliability of facilities operations. You’re in charge of reviewing the planned preventive maintenance programs, as well as ensuring that service standards are aligned and maintained with regional operations procedures. You’ll take the lead in pushing the “OVERVIEW” system to your staff and use it to ensure consistency against regional policies and procedures. You’ll also be responsible for quality assurance by keeping the M&E systems in check. Risks Under Control Being a Technical lead also requires you to be on top of your risk management game. Ensuring information is uploaded into our systems accurately and it complies with the audit process; and escalation procedures are observed timely. Ensuring the disaster recovery & business continuity planning is implemented and reviewed periodically Tracking Project Effectiveness You’ll be involved in project review, execution and information documentation. You’ll keep track of the M&E portions of all project proposals and participate in the technical aspects of the M&E portion of any project’s bidding process. It is also your job to keep project information together for future use.   Managing the Team You’ll oversee all engineering-related trainings of staff members, as well as ensure their compliance to necessary licenses and certifications. You’re also in charge of ensuring the quality of management reports through the team’s deliverables and administration of the “OVERVIEW” portal. Sound like you? To apply, you need to be: Experienced and Client Centric You must have a university degree in engineering/facility management, with eight years’ experience in the field. You’ll need a strong grasp of client satisfaction, as you’ll constantly communicate with our stakeholders. We’ll expect you to provide them with solutions that will continuously improve their systems and save them costs. You’ll also strive to determine if we can provide them other services that may help improve their conditions further. A strong, Flexible Leader Do you have an excellent command of spoken English and Chinese languages? Are you a proactive leader who can think laterally and deliver innovative solutions? Do you have strong people skills, capable of boosting staff satisfaction and morale? If your answers are “yes” to our questions, let’s discuss how we can put your expertise into action as our engineering manager. You would be managing the following:   • Overseeing all building systems including fire/life safety, MEP and all critical utilities. • Ensuring the documentation of assets under asset list/ tracker. • Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker. • Be responsible for hiring, training and development of shift engineers and maintenance staff. • Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance. • Maintaining service level agreements and keeping performance indicator scores above excellence.  • Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. • Overseeing all vendor quotations and invoices. • Ensure proper signoffs for attendance and all th