Software Engineer - Backend Developer

Job description

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. **Who We Are** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description** **HPE Operations** is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you **Responsibilities** **What you will do:** - Designs and develops robust backend services, APIs, and microservices using Golang and Python to support HPE hybrid cloud products and Technical Support Engineer workflows. - Analyzes technical support requirements and determines backend architecture, programming, and integration activities required based on TSE operational needs and PEAK initiative objectives. - Writes and executes comprehensive testing plans, protocols, and documentation for backend systems; identifies, debugs, and creates solutions for issues with code integration into HPE hybrid cloud support platforms. - Leads project teams of backend developers and coordinates with internal teams and outsourced development partners to develop reliable, cost-effective, and high-quality backend solutions for technical support applications. - Collaborates and communicates with Technical Support Engineers, management, and development partners regarding backend system design status, project progress, and issue resolution for support-related applications. - Represents the backend development team for all phases of technical support platform development projects and provides architectural guidance for TSE tool integration. - Develops automation tools and diagnostic utilities that enhance Technical Support Engineer productivity and PEAK performance metrics. - Creates data processing pipelines and analytics backends that support hybrid cloud telemetry, monitoring, and customer insights for technical support teams. - Implements integration layers between HPE hybrid cloud products (GreenLake, Ezmeral, SimpliVity) and technical support platforms. - Provides technical guidance and mentoring to less-experienced backend developers working on support engineering projects. **What You Need To Bring** - Education and Experience Required: - Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, or a related field. - Typically 6-8 years of professional backend development experience with demonstrated expertise in enterprise-level systems. - Proven experience supporting technical support organizations or customer-facing engineering teams. - Experience with hybrid cloud technologies and enterprise infrastructure solutions. **Knowledge And Skills** - Expert-level proficiency in Golang programming with experience building production backend systems and microservices. - Advanced Python programming skills with expertise in frameworks such as FastAPI, Django, or Flask for backend development. - Deep knowledge of HPE hybrid cloud products, including GreenLake, Ezmeral, and SimpliVity platforms. - Expertise in backend system design patterns, microservices architecture, and distributed systems. - Strong experience with containerization technologies (Docker, Kubernetes) and cloud-native development practices. - Proficiency in database technologies (PostgreSQL, MongoDB, Redis) and data modeling for support applications. - Experience with monitoring and observability tools (Prometheus, Grafana, ELK stack) for backend system health. - Understanding of technical support processes, ITIL frameworks, and customer success methodologies. - Strong analytical and problem-solving skills for complex technical support automation challenges. - Backend systems testing methodology, including writing and execution of test plans, debugging, and testing scripts and tools. - Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code solutions. - Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate technical architectures, design proposals, and negotiate solutions with Technical Support Engineers and management levels. - Develop and maintain Go‑based backend services for data ingestion and processing - SQL/database responsibilities (PostgreSQL + MySQL queries, schema changes, migration tooling) - Containerization + deployment tooling (Docker + Nomad job specs) - Code review + CI/CD ownership (pipeline maintenance, linting, security scanning) - Production operations (monitor prod services, triage/resolve incidents) - Explicit Agile ceremony participation (stand-ups, sprints, planning, retros) **Additional Skills** Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) **What We Can Offer You** **Health & Wellbeing** We strive to provide our team members and their loved