Solution Architecture -- Copilot
Microsoft · Bengaluru, Karnataka, India
Microsoft · Bengaluru, Karnataka, India
**Overview** The Architect role in Solution Architecture involves gathering insights about client business and technical requirements to propose viable solutions based on Microsoft technologies. The role includes acting as a customer advocate, leveraging existing architecture approaches, and applying technical knowledge to meet clients' needs and resolve technical constraints. Architects assess and build clients' technical capabilities, lead technical activities for building solutions, and support pre-sales, post-sales, and implementation for client projects. They contribute to the design, build, and deployment of proof of concepts (POCs) and pilots, applying methodology and governance to minimize risks and manage quality assurance. Additionally, they act as trusted advisors by building relationships, challenging others, and demonstrating Microsoft's value proposition. The role includes various levels, from IC2 to IC6, each with increasing responsibilities and expertise. For example, IC2 focuses on learning and supporting colleagues, while IC6 involves leading the adoption of Microsoft solutions technologies and developing a deep network of relationships with senior-level decision makers. **Responsibilities** The Architect job description includes several key responsibilities and roles: • Gathering Insights: Solution Architects gather insights about client business and technical requirements to propose viable solutions based on Microsoft technologies. They act as customer advocates and share insights with internal teams to better meet customer/partner needs. • Architecture Design and Deployment: They leverage existing architecture approaches to achieve Microsoft’s agreed commitments to customers/partners. They apply technical knowledge of architecture solutions to meet clients’ business and technical requirements and resolve technical constraints and blockers. • Building Technical Capabilities: Solution Architects assess, enable, and build clients' technical capabilities. They lead technical activities for building solutions and support pre-sales, post-sales, and implementation for client projects. • Proof of Concepts (POCs) and Pilots: They contribute to the design, build, and deployment of proof of concepts (POCs) and pilots. They apply methodology and governance to minimize risks and manage quality assurance. • Trusted Advisor: Solution Architects act as trusted advisors by building relationships, challenging others, and demonstrating Microsoft’s differentiated value proposition. • Delivery Sponsor: This role may serve as a delivery sponsor for a select number of assigned customers, demonstrating full accountability for portfolio, account, customer relationship, and financial management in presales and delivery. • Continuous Learning: Architects demonstrate the ability to learn new technologies based on business demands and industry trends. • Deep Product Knowledge and Extensive Implementation Experience: The Architect for AI Business Solutions will require deep product knowledge and skills in Business Applications, Modern Work, Copilot and Agentic solutions, and extensive experience implementing Business Applications and Modern Work solutions, and AI leveraging Copilot and Agentic solutions. **Qualifications** The Architect qualifications include several key skills and capabilities: Architecting Impactful Solutions: • Architecture Design: The ability to apply reference architecture and patterns for a variety of solutions (e.g., advanced analytics, artificial intelligence, big data, Internet of Things, modern business intelligence and analytics, modern applications, data platform modernization, data warehousing, business intelligence and analytics, etc.). • Artificial Intelligence (AI): Knowledge of artificial intelligence (AI) technologies and their applications. • Cloud Security: The ability to explain and advise on cloud security considerations, capabilities, and tools across software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS). • Engineering Skills: The ability to understand and analyse the software and hardware components of programs. This includes the ability to engineer, reverse engineer, test, and analyse inventions and products. • Network Architecture: Knowledge of the framework for the specification of a network's physical components and their functional organization and configuration, its operational principles and procedures, as well as communication protocols used. • Security Principles: The ability to follow secure-by-design principles to ensure a secure foundation in the design of solutions. • Software Architecture: Knowledge of the high-level structures of a software system and the principles of creating such structures and systems. • Software Engineering Practices: The ability to apply software engineering principles, including application architecture, software development, and coding skills to deploy customer solutions. Driving Effective Stakeholder Partnerships: • Conflict Resolution: The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities. • Executive Relationships: The ability to interact confidently with senior leaders of the organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution. • Negotiation: The ability to achieve mutually satisfying agreements in negotiations with others by listening to their objectives, acting as the company's representative to effectively communicate the company's objective, and seeking common ground and collaborative solutions. • Business Relationship Management: The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. • Stakeholder Management: The ability to manage pr