Space Design & Brand Experience Manager

Job description

"**Job Requirements** **Key Responsibilities** **1. Retail Design Brand Experience** Drive the design and execution of new stores, galleries, and retail touchpoints in partnership with the Retail Network Development team. Ensure all stores consistently reflect Zoyas luxury brand identity, design philosophy, and customer experience standards. Translate brand strategy into physical retail environments that enhance customer engagement and brand perception. Recommend and implement design improvements to elevate the overall look, feel, ambience, and experience across stores. **2. Store Interior Management Maintenance** Own the upkeep and refresh of store interiors, fixtures, furnishings, signage, finishes, lighting, carpets, and other aesthetic elements. Identify wear-and-tear issues and recommend suitable design interventions aligned with brand standards. Define specifications related to materials, textures, colours, finishes, and detailing while coordinating implementation through RND and vendor partners. Conduct periodic store audits to ensure consistency and quality of execution across the network. **3. Project Management Store Rollouts** Lead end-to-end execution of retail design projects including store launches, refurbishments, upgrades, branding changes, and special initiatives. Coordinate with cross-functional stakeholders to ensure projects are delivered on time, within budget, and as per approved design intent. Manage project timelines, approvals, artwork development, material selection, fabrication, installation, and execution. Ensure seamless implementation of branding elements such as logos, signage, fixtures, and experiential design components. **4. Event Experiential Design** Conceptualize and execute luxury brand experiences across store launches, media events, customer engagement events, private previews, trunk shows, and curated dinners. Design customer journeys and event environments that create memorable and differentiated experiences. Oversee event aesthetics including layouts, visual elements, branding, d cor, installations, and experiential touchpoints. Ensure all events are aligned with Zoyas premium positioning and storytelling. **5. Trunk Show Gallery Experience Management** Plan and execute design and experience requirements for trunk shows and temporary retail formats. Define layouts, fixture requirements, display standards, and customer flow to optimize experience and product presentation. Ensure all event and display assets are maintained and deployed effectively. Travel regularly to oversee setup, execution, and quality standards. **6. Vendor Partner Management** Build and manage relationships with architects, design agencies, fabricators, fixture vendors, signage partners, and material suppliers. Evaluate and source innovative materials, finishes, fixtures, and design solutions suitable for luxury retail environments. Conduct vendor visits and quality reviews to ensure adherence to design specifications and quality standards. Drive cost optimization without compromising the luxury experience. **7. Innovation Design Excellence** Stay abreast of global luxury retail, hospitality, and experiential design trends. Continuously identify opportunities to enhance store aesthetics, customer engagement, and experiential elements. Introduce innovative materials, finishes, technologies, and design concepts that strengthen the Zoya brand experience. Act as the custodian of Zoyas retail design language and ensure consistency across all physical touchpoints. **Key Stakeholders** **Internal** Retail Team Retail Network Development (RND) Marketing Brand Team Regional Visual Merchandisers **External** Architects Design Consultants Fabricators Contractors Event Agencies Material Fixture Vendors Signage Partners **Desired Candidate Profile** **Education** Bachelors or Masters Degree in Interior Design, Retail Design, Architecture, Spatial Design, Visual Merchandising, or related disciplines. **Experience** 7 10 years of experience in Retail Design, Luxury Interiors, Store Design, Brand Experience, Visual Merchandising, or Experiential Design. Prior experience with luxury retail brands, premium lifestyle brands, jewellery, fashion, hospitality, or retail design agencies is preferred. Experience working with reputed retail design agencies such as Landor, Fitch, Dalziel Pow, FutureBrand, DY Works, or similar organizations would be highly desirable. (as recommended by Secondary research) **Functional Competencies** Retail Store Design Luxury Brand Experience Design Interior Design Material Knowledge Spatial Planning Project Management Vendor Management Event Experiential Design Budget Cost Management Design Development Execution **Behavioural Competencies** Aesthetic Sensibility Customer Centricity Attention to Detail Stakeholder Management Creative Problem Solving Execution Excellence Collaboration Influence Innovation Orientation **Travel Requirement** Frequent travel across store locations and event venues (approximately 2 3 trips per month). **Technical Software:** Sketch up Pro. 3D Adobe Creative Cloud Design and Illustration software Autocad **Work Experience** Retail Store Design Luxury Brand Experience Design Interior Design Material Knowledge Spatial Planning Project Management Vendor Management Event Experiential Design Budget Cost Management Design Development Execution Sketch up Pro. 3D Adobe Creative Cloud Design and Illustration software Autocad "," Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.