Specialist Billing Intelligence & AI Revenue Assurance / Vendor Coordination / Telecom Billing / Multi-Country Billing

Job description

**Specialist – Tech Vendor Management** **AI-enabled Revenue Assurance & Billing Intelligence** **Role Overview** We are seeking a detail-oriented and execution-focused **Specialist – Tech Vendor Management** to support **supplier compliance, vendor lifecycle management, deal setup in V360, and multi-country billing enablement** across telecom and enterprise services. This role is critical in ensuring **accurate billing readiness, vendor alignment, and revenue assurance outcomes** by leveraging **AI-driven tools, analytics, and workflow-based controls** . The candidate will operate at the intersection of **vendor management, billing operations, and revenue assurance** , ensuring seamless translation from deal setup to automated billing and revenue realization. **Key Responsibilities** - Vendor Management & Supplier Governance - Support vendor onboarding, front desk coordination, and vendor lifecycle management - Ensure alignment of vendor deliverables with billing, contract, and operational requirements - Track vendor performance, compliance adherence, and issue resolution - Deal Setup & Billing Readiness (V360) - Manage deal setup and configuration in V360, ensuring accuracy and completeness - Validate key inputs including: - Product structures - Pricing and commercial terms - Billing triggers and account hierarchies - Enable seamless deal-to-billing transition for automated invoicing - Multi-Country Billing Enablement - Support billing setup across multiple geographies, including: - Multi-currency handling - Tax and regulatory considerations - Regional billing requirements - Ensure correct mapping of vendor inputs to country-specific billing systems and outputs - Revenue Assurance & Billing Intelligence - Execute billing validation, reconciliation, and exception tracking - Identify revenue leakage, billing gaps, and discrepancies - Support resolution through structured root cause analysis and corrective actions - AI-driven Controls & Analytics - Leverage AI-enabled tools for anomaly detection, exception prioritization, and billing insights - Support automation of: - Billing validation checks - Exception handling workflows - Revenue assurance monitoring - Use dashboards and analytics to improve visibility into billing accuracy and risks - Compliance Framework & Governance - Ensure adherence to supplier compliance standards, contract terms, and billing policies - Maintain documentation for: - Audit readiness - Control tracking - Governance reviews - Support compliance monitoring and issue escalation - Stakeholder Coordination - Partner with Sales Support, Vendor Management, Billing, Finance, Product, and Technology teams - Coordinate with vendors/OEMs to resolve billing setup issues, compliance gaps, and exceptions - Provide structured updates on billing readiness, risks, and issue closure **Required Qualifications** - 10–12 years of experience in vendor management, billing operations, revenue assurance, or telecom operations - Strong understanding of: - Billing lifecycle and revenue assurance processes - Vendor contracts and commercial constructs - Multi-country billing environments - Experience working with workflow tools, billing systems, or platforms like V360 (or similar) - Strong analytical, coordination, and problem-solving skills **Preferred Qualifications** - Exposure to AI/automation tools for billing validation, anomaly detection, and analytics - Experience in telecom / enterprise services environments - Familiarity with OSS/BSS, billing platforms, or revenue assurance tools - Understanding of compliance, audit, and governance frameworks **Key Skills** - Vendor Management & Supplier Coordination - Deal Setup & Billing Configuration (V360 or similar) - Multi-country Billing & Commercial Understanding - Revenue Assurance & Exception Management - AI-driven Analytics & Billing Intelligence - Compliance & Governance **Success Measures** - Improved billing readiness and automation success rate from deal setup stage - Reduction in billing errors, leakage, and exception volumes - Increased adoption of AI-led controls and analytics in billing workflows - Stronger supplier compliance, documentation discipline, and audit readiness - Faster turnaround on issue identification, prioritization, and resolution **Location** Gurgaon, India **Weekly Hours** 40 **Time Type** Regular **Location:** Gurgaon, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.