Specialist Billing Intelligence & AI Revenue Assurance / Vendor Coordination / Telecom Billing / Multi-Country Billing

Job description

**Specialist – Tech Vendor Management** **AI-enabled Revenue Assurance & Billing Intelligence** **Role Overview** We are seeking a detail-oriented and execution-focused **Specialist – Tech Vendor Management** to support **supplier compliance, vendor lifecycle management, deal setup in V360, and multi-country billing enablement** across telecom and enterprise services. This role is critical in ensuring **accurate billing readiness, vendor alignment, and revenue assurance outcomes** by leveraging **AI-driven tools, analytics, and workflow-based controls**. The candidate will operate at the intersection of **vendor management, billing operations, and revenue assurance**, ensuring seamless translation from deal setup to automated billing and revenue realization. **Key Responsibilities** **1. Vendor Management & Supplier Governance** - Support **vendor onboarding, front desk coordination, and vendor lifecycle management** - Ensure alignment of vendor deliverables with **billing, contract, and operational requirements** - Track vendor performance, compliance adherence, and issue resolution **2. Deal Setup & Billing Readiness (V360)** - Manage **deal setup and configuration in V360**, ensuring accuracy and completeness - Validate key inputs including: - Product structures - Pricing and commercial terms - Billing triggers and account hierarchies - Enable seamless **deal-to-billing transition for automated invoicing** **3. Multi-Country Billing Enablement** - Support **billing setup across multiple geographies**, including: - Multi-currency handling - Tax and regulatory considerations - Regional billing requirements - Ensure correct mapping of vendor inputs to **country-specific billing systems and outputs** **4. Revenue Assurance & Billing Intelligence** - Execute **billing validation, reconciliation, and exception tracking** - Identify **revenue leakage, billing gaps, and discrepancies** - Support resolution through structured **root cause analysis and corrective actions** **5. AI-driven Controls & Analytics** - Leverage **AI-enabled tools for anomaly detection, exception prioritization, and billing insights** - Support automation of: - Billing validation checks - Exception handling workflows - Revenue assurance monitoring - Use dashboards and analytics to improve **visibility into billing accuracy and risks** **6. Compliance Framework & Governance** - Ensure adherence to **supplier compliance standards, contract terms, and billing policies** - Maintain documentation for: - Audit readiness - Control tracking - Governance reviews - Support compliance monitoring and issue escalation **7. Stakeholder Coordination** - Partner with **Sales Support, Vendor Management, Billing, Finance, Product, and Technology teams** - Coordinate with vendors/OEMs to resolve **billing setup issues, compliance gaps, and exceptions** - Provide structured updates on **billing readiness, risks, and issue closure** **Required Qualifications** - 10–12 years of experience in **vendor management, billing operations, revenue assurance, or telecom operations** - Strong understanding of: - Billing lifecycle and revenue assurance processes - Vendor contracts and commercial constructs - Multi-country billing environments - Experience working with **workflow tools, billing systems, or platforms like V360 (or similar)** - Strong analytical, coordination, and problem-solving skills **Preferred Qualifications** - Exposure to **AI/automation tools for billing validation, anomaly detection, and analytics** - Experience in **telecom / enterprise services environments** - Familiarity with **OSS/BSS, billing platforms, or revenue assurance tools** - Understanding of **compliance, audit, and governance frameworks** **Key Skills** - Vendor Management & Supplier Coordination - Deal Setup & Billing Configuration (V360 or similar) - Multi-country Billing & Commercial Understanding - Revenue Assurance & Exception Management - AI-driven Analytics & Billing Intelligence - Compliance & Governance **Success Measures** - Improved **billing readiness and automation success rate from deal setup stage** - Reduction in **billing errors, leakage, and exception volumes** - Increased adoption of **AI-led controls and analytics in billing workflows** - Stronger **supplier compliance, documentation discipline, and audit readiness** - Faster turnaround on **issue identification, prioritization, and resolution** **Location** Gurgaon, India **Weekly Hours:** 40 **Time Type:** Regular **Location:** Gurgaon, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.