Specialist Billing Intelligence & AI Revenue Assurance / Vendor Coordination / Telecom Billing / Multi-Country Billing

Job description

Specialist – Tech Vendor Management AI-enabled Revenue Assurance & Billing Intelligence Role Overview We are seeking a detail-oriented and execution-focused Specialist – Tech Vendor Management to support supplier compliance, vendor lifecycle management, deal setup in V360, and multi-country billing enablement across telecom and enterprise services. This role is critical in ensuring accurate billing readiness, vendor alignment, and revenue assurance outcomes by leveraging AI-driven tools, analytics, and workflow-based controls . The candidate will operate at the intersection of vendor management, billing operations, and revenue assurance , ensuring seamless translation from deal setup to automated billing and revenue realization. Key Responsibilities • Vendor Management & Supplier Governance • Support vendor onboarding, front desk coordination, and vendor lifecycle management • Ensure alignment of vendor deliverables with billing, contract, and operational requirements • Track vendor performance, compliance adherence, and issue resolution • Deal Setup & Billing Readiness (V360) • Manage deal setup and configuration in V360, ensuring accuracy and completeness • Validate key inputs including: • Product structures • Pricing and commercial terms • Billing triggers and account hierarchies • Enable seamless deal-to-billing transition for automated invoicing • Multi-Country Billing Enablement • Support billing setup across multiple geographies, including: • Multi-currency handling • Tax and regulatory considerations • Regional billing requirements • Ensure correct mapping of vendor inputs to country-specific billing systems and outputs • Revenue Assurance & Billing Intelligence • Execute billing validation, reconciliation, and exception tracking • Identify revenue leakage, billing gaps, and discrepancies • Support resolution through structured root cause analysis and corrective actions • AI-driven Controls & Analytics • Leverage AI-enabled tools for anomaly detection, exception prioritization, and billing insights • Support automation of: • Billing validation checks • Exception handling workflows • Revenue assurance monitoring • Use dashboards and analytics to improve visibility into billing accuracy and risks • Compliance Framework & Governance • Ensure adherence to supplier compliance standards, contract terms, and billing policies • Maintain documentation for: • Audit readiness • Control tracking • Governance reviews • Support compliance monitoring and issue escalation • Stakeholder Coordination • Partner with Sales Support, Vendor Management, Billing, Finance, Product, and Technology teams • Coordinate with vendors/OEMs to resolve billing setup issues, compliance gaps, and exceptions • Provide structured updates on billing readiness, risks, and issue closure Required Qualifications • 10–12 years of experience in vendor management, billing operations, revenue assurance, or telecom operations • Strong understanding of: • Billing lifecycle and revenue assurance processes • Vendor contracts and commercial constructs • Multi-country billing environments • Experience working with workflow tools, billing systems, or platforms like V360 (or similar) • Strong analytical, coordination, and problem-solving skills Preferred Qualifications • Exposure to AI/automation tools for billing validation, anomaly detection, and analytics • Experience in telecom / enterprise services environments • Familiarity with OSS/BSS, billing platforms, or revenue assurance tools • Understanding of compliance, audit, and governance frameworks Key Skills • Vendor Management & Supplier Coordination • Deal Setup & Billing Configuration (V360 or similar) • Multi-country Billing & Commercial Understanding • Revenue Assurance & Exception Management • AI-driven Analytics & Billing Intelligence • Compliance & Governance Success Measures • Improved billing readiness and automation success rate from deal setup stage • Reduction in billing errors, leakage, and exception volumes • Increased adoption of AI-led controls and analytics in billing workflows • Stronger supplier compliance, documentation discipline, and audit readiness • Faster turnaround on issue identification, prioritization, and resolution Location Gurgaon, India Weekly Hours: 40 Time Type: Regular Location: Gurgaon, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.