Specialist - SCM - Logistics Support 4A

Job description

Specialist - SCM - Logistics Support Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Responsibilities: Customs & Documentation Specialist  Process Associate / Senior Process Associate  – Bangalore  Main Job Purpose  The Customs & Documentation Specialist is responsible for the end-to-end preparation of customs declarations and export/shipment documentation, ensuring smooth, compliant, and audit-proof movement of goods. The role combines customs declaration management (UK & DE export declarations, transit documents, supplementary declarations) with shipping documentation responsibilities (collection, sharing, and storage of export documents), acting as the single point of contact for customs- and documentation-related issues across factories, logistics, planning, procurement, dispatch, and sourcing teams.  Key Responsibilities  Customs Declarations  • Prepare and file UK & DE export declarations.  • Prepare and file transit documents for UK exports.  • Prepare and file Supplementary Declarations for UK imports.  • Monitor shipment progress and resolve any customs documentation issues that arise.  • Control proofs of exit and liaise directly with Customs Authorities.  • Manage and control customs declarations from a legal and compliance perspective (audit-proof).  • Act as first point of contact (FPOC) for any customs-related issues for factories, logistics, planning, procurement, and customs teams.  • Perform data quality checks on all submitted declarations.  Shipping & Export Documentation  • Collect and prepare all shipping documentation for the movement of products from Supply Units to destination markets.  • Share digital and paper documents with clients in a timely manner.  • Ensure documents are ready and accurate ahead of shipment deadlines.  • Ensure secure storage of documentation and its availability for audits.  • Ensure correct priority is given to transport based on customer service needs.  • Carry out ad-hoc activities related to customs and documentation processes.  • Work in close cooperation with the Dispatch team, Sourcing Units, Ultra Logistics team, and Customs.  Shift & Coverage (entry-level roles)  • 24/7 shift working pattern.  • Stand-by duty during post-working hours (nights and weekends), as required by role level.  Minimum Qualifications  • Experience in customs, foreign trade, logistics