Specialist Systems Integration - Telecom Technology, Data Intelligence & Business Transformation

Job description

**R-116671 | Specialist Systems Integration** **Telecom Technology, Supplier Governance, Data Intelligence & Business Transformation** # Role Overview Global Vendor Management is seeking a **technically strong telecom professional** who can understand complex **telecom technology ecosystems**, enterprise platforms, supplier operations, **financial governance**, and **business transformation** priorities. The ideal candidate will be able to connect **technology**, **vendor performance**, **supplier spend**, **cost**, **revenue**, **KPIs**, **QBRs**, **dashboards**, and **business intelligence** into meaningful insights for leadership decision-making. This individual should possess strong awareness of telecom technologies, enterprise system landscapes, integrations, operational workflows, and emerging industry trends, with the ability to translate complex technical concepts into clear business outcomes for leadership audiences. The role requires a unique combination of **technical depth, business acumen, financial understanding, supplier governance expertise, data intelligence capability, and executive communication skills**. The successful candidate will proactively identify opportunities for **automation, simplification, process optimization, and technology-driven transformation**, helping drive operational efficiency, stronger governance, improved financial performance, and better business outcomes. This is **not a traditional billing or reporting role**. It is a **technology-enabled business transformation** role requiring **technical depth**, **supplier governance** understanding, **financial acumen**, **data intelligence**, and **executive communication** skills. # Key Responsibilities - Develop a deep understanding of AT&T business processes, technology ecosystems, platform integrations, and operational workflows to identify modernization, simplification, and automation opportunities. - Understand complex **telecom technologies**, **enterprise systems**, **workflow platforms**, operational processes, and **system integrations** across the business ecosystem. - Serve as a **bridge between technology teams and business leadership** by translating **technical concepts** into clear **business language** and actionable recommendations. - Analyze **supplier spend**, **vendor performance**, **cost structures**, **revenue trends**, **financial risks**, and **operational metrics** to support informed decision-making. - Support and strengthen **QBRs**, **KPI governance**, **supplier scorecards**, **performance reviews**, **financial reviews**, and **executive reporting**. - Develop **dashboards**, **KPI views**, **leadership scorecards**, **business intelligence reports**, and **executive-ready presentations** for **US leadership** and senior stakeholders. - Proactively identify opportunities for **automation**, **AI adoption**, **process optimization**, **system integration**, and **technology-enabled transformation** to reduce manual effort, improve controls, and enhance business outcomes. - Partner closely with **Finance** to understand **supplier spend**, **cost optimization** opportunities, **revenue impact**, **financial controls**, and **business performance drivers**. - Convert **operational**, **technical**, **vendor**, and **financial data** into **business intelligence**, insights, recommendations, and **leadership narratives**. - Support **governance forums**, **supplier reviews**, **performance discussions**, **business reviews**, and cross-functional action planning. - Contribute to integrated business operations capabilities that improve **visibility**, **governance**, **analytics**, **automation**, and **decision-making** across GVM. # Required Qualifications - 5+ years of experience in **Telecom Technology**, **Telecom Operations**, **Systems Integration**, **Vendor Management**, **Supplier Governance**, **Finance Operations**, **Revenue Assurance**, **Data Analytics**, **Business Intelligence**, **Program Management**, or **Digital Transformation**. - Strong understanding of **telecom technologies**, platforms, business processes, operational workflows, and enterprise system ecosystems. - Ability to understand and explain **technical concepts**, system interactions, workflows, integrations, and technology solutions to business and leadership audiences. - Experience with **supplier spend analysis**, vendor performance management, **QBRs**, **KPI tracking**, scorecards, governance reporting, and operational metrics. - Strong ability to work with **Finance** on **cost analysis**, **revenue impact**, supplier spend, financial performance, and business controls. - Experience creating **dashboards**, **executive reports**, KPI summaries, governance materials, and **leadership presentations**. - Demonstrated ability to bridge business and technology teams by translating technical capabilities, platform functionality, and system interactions into business value and leadership recommendations. - Strong analytical capability with the ability to convert complex data into **clear insights**, business recommendations, and **executive narratives**. - Excellent written, verbal, presentation, and stakeholder **communication skills**. - Strong **business acumen**, **financial understanding**, technical problem-solving ability, and **critical thinking**. - Ability to work across multiple teams, influence stakeholders, simplify complexity, and drive measurable outcomes. # Preferred Qualifications - Exposure to **telecom business technologies**, **enterprise applications**, workflow tools, **OSS/BSS** concepts, reporting platforms, analytics tools, or business intelligence solutions. - Experience supporting **automation**, process improvement, **systems integration**, **digital transformation**, operational excellence, or governance initiatives. - Demonstrated interest in **AI**, **automation**, emerging technologies, **data intelligence**, and **technology-led business transformati