Specialist Technical Writer

Job description

We seek a motivated information developer and content strategist to work with our product team. The ideal candidate will have a product-owner mindset and focus on creating impactful documentation. **Key Responsibilities** - Manage documentation projects and collaborate with technical writers to ensure accuracy and quality. - Possess excellent writing skills, organize ideas clearly, and translate technical terms for any reader. Able to manage multiple assignments independently and collaboratively. - Learn products through hands-on experience and communicate technical information effectively within cross-functional teams. - Work with subject matter experts and product managers to determine technical specifications and content for publication. Strong research skills to gather and analyze data. - Complete writing tasks according to clarity, conciseness, style, and terminology standards. - Lead content work for cross-functional teams on time-sensitive projects. - Conduct interviews with users and technical staff for documentation. Collaborate with product management, support, marketing, and other SMEs. - Analyze technical feedback from audiences and implement necessary changes in documentation or products. **Skills/Qualifications** - Bachelor''s or Master''s degree in Computer Science or a related engineering field. - Over 10-15 years of experience in storage documentation, online publishing, online help development, API documentation, installation and user guides, and release notes. - Demonstrated technical writing and editing proficiency with exceptional command of the English language, including grammar and usage. - Strong technical aptitude and ability to learn products through hands-on experience. - Familiarity with API tools, such as Swagger. - Practical experience working with Generative AI in areas such as prompt engineering and AI model comprehension. - Proficiency in DITA, XML, Microsoft Visio, and Adobe Acrobat. - Comprehensive understanding of topic-based authoring and reusable information architecture. - Experience with agile software development processes and associated tools, such as JIRA and Confluence. - Video creation experience is an advantage. - Proficiency in spoken Japanese is a plus. - Content translation experience is preferred. - Demonstrates the ability to s tep into a leadership capacity??driving initiatives forward, taking ownership of outcomes, and influencing cross??functional stakeholders without direct authority