Specialist Transformation- Intelligent Automation

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    We are looking for an Intelligent Automation Professional for our JBS Business, as part of our JBS Finance Transformation team. The core role responsibilities and delivered outcomes are helping us build out the Automation capability for the organization and supporting the design/delivery/maintenance of Automation solutions to support our customers, as well as supporting the delivery of a broad array of technology initiatives for JBS.   About JLL   We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!   Role Purpose The Intelligent Automation Professional for JBS role requires working collaboratively with teams and sponsors to design, implement and execute through transformational change efforts of varying size and complexity. This role will utilize technical and change management principles and tools to focus on driving financial results for our workstreams, ensuring that deliverables are tangible and constructed in such a way as to support the strategy execution.   What this job involves Key responsibilities include: • Responsible for design, development, run support and maintenance of RPA solutions • Be a subject matter expert in Automation, primarily RPA technologies, but also other low code/no code technologies from an design/delivery/maintenance perspective • Be accountable for design, development, execution of RPA solutions (including building internal capability and/or partnering with a vendor to bring on board best in class automation/RPA build capability) in JBS • Responsible to design, developing, and implement RPA solutions using Automation Anywhere A360 to streamline processes and maximize efficiency. • Design automation processes as per the operational needs of the organization and using Work Load Management for scalability. • Scripting/coding in RPA tool to resolve automation issues. • Review the code and the design and also provide expertise in the development, and integration of systems. • Configure new automation with efficient and easily understandable automation tools. • Document the automation procedures. • Collaborate with the RPA Governance on best practices and code reviews. • Participate in training businesses on the use of RPA technologies and in automation best practice. • Participate in technical discussions and develop strategies to solve technical challenges. • Analysis root cause for an error/incident. • Support the identification of the over-arching framework to deliver RPA from inception to maintenance and ongoing monitoring of RPA digital worker performance • Work closely with technology to embed a holistic Automation SDLC that integrates and operates effectively with technology infrastructure requirements • Build and maintain effective communications with key stakeholders, cross functional leaders and project team members • Be accountable for delivering agreed internal client benefits • Drive a culture of process re-engineering into automation solution design • Model and develop robotic process to reduce manual processes and improve employee productivity • Implement best practices to reduce complexity, improve scalability, reusability, security and increase efficiency through standardisation • Provide support in performing QA testing and supporting User Acceptance Testing as needed whilst establishing the broader capability • Ensure robust governance and regular report out to achieve all defined outcomes within defined timeframe. Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like you? To apply you need to be / have: The Candidate The successful candidate will combine the ability to work with multiple teams/workstreams with  prior experience delivering the benefits of transformational change The candidate needs a demonstrable and highly technical mind-set, strong design acumen in addition to excellent listening and communication skills.  A logical, structured approach to problem solving and common sense are key. Technical Skills • Knowledge on RPA tools Automation Anywhere A360/UiPath/Power Automate. • Knowledge on any Gen AI tools/tech implementation. • Experience on Python or other programming languages. • Excellent technical and analytical skills are essential