Sprinklr Implementation consultant

Job description

**Role: Sprinklr Implementation consultant** **Desired Experience Range: 5-10 years** **Location: Hyderabad, Pune , Bangalore,** **Roles Responsibilities-** - **Configure and implement Sprinklr Modern Care solutions for the client.** - **Analyze business requirements and design solutions to meet client needs.** - **Collaborate with cross-functional teams to ensure successful project delivery.** - **Provide technical support and training to clients.** - **Develop and maintain technical documentation.** - **Identify areas for process improvement and implement efficient solutions.** - **Manage and prioritize multiple projects simultaneously.** - **Communicate technical information to non-technical stakeholders.** - **Troubleshoot technical issues and resolve problems.** - **Stay up-to-date with the latest Sprinklr Modern Care features and best practices.** - **Highly skilled on scripting and coding skills with HTML, JavaScript, SQL and CSS Knowledge of web usability best practices, website navigation design and flow, content classification, and content management methods and systems. •** - **Configures Sprinklr changes of high quality in line with Business requirements •** - **Proven knowledge in different Sprinklr modules like for example Social Media Management , Messaging: , . Email Management , . Voice Channel , . Omnichannel Routing , Analytics and Reporting , Agent Desktop etc. •** - **Proven experience in implementing architectures that integrate Sprinklr with other systems in the Marketing Cloud •** - **Demonstrate experience and a passion for the social media technology universe • Fluency in social media platforms and direct experience in working with or for social media management software is preferred •**