Sr. Consultant - Microsoft Dynamics CRM

Job description

We are looking forward to hire Microsoft Dynamics CRM Professionals in the following areas : Experience 5-8 Years NOTE: CANDIDATE SHOULD BE READY TO WORK ON ANY SHIFT. INITIALLY IT WILL BE INDIAN REGULAR SHIFT. LATER IT CAN BE AUSTRALIA SHIFT OR US SHIFT Experience - 5 to 8 years Role - MS Dynamics 365 CRM Developer Technical Skills: • Perform administration, implementation, customization, development of Microsoft Dynamics 365 CRM. • Proficient in backend programming using ASP. net Frameworks, Web services, C, as well as front-end programming with HTML and JavaScript. • Expertise in building complex applications on the Microsoft Dynamics CRM platform, including customizing entities and writing client-side JavaScript for sitemaps. • Develop and implement business process flows, including steps, stages, and categories, with the ability to work with multiple entities and employ conditional branching. Implement role-driven business process flows. • Experienced in creating workflows and plugins within the Microsoft Dynamics CRM environment. • Create and manage relationship types, understand cascading rules, work with hierarchical data, configure entity mapping, and establish connections and connection roles. • Generate comprehensive documentation and procedures while adhering to best practices. • Support the configuration, deployment, and execution of CI/CD pipelines in accordance with SDLC methodologies. • Familiarity with supporting tools such as Azure DevOps and Power BI for the creation of reports and dashboards. Qualifications : • Involved and responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. • Ability to cascade the lessons learned and best practices across all engagements • Experience in following best practices of programming, Security, Unit testing and Documentation standards and practices • Experience in working with Agile teams • Ensure the quality of technical and application architecture and design • Self-motivator and self-starter, ability to take ownership and drive initiatives with minimal supervision and works collaboratively with the teams • Have excellent communication skills and interpersonal skills to interact with team and stakeholders. Required Technical/ Functional Competencies Requirement Gathering and Analysis: • Extract requirements for complex scenarios and prototype independently. • Identify impacted modules/features/functionalities and provide high-level estimates. • Develop traceability matrix and identify transition requirements. Application Design: • Good knowledge of design principles and performance engineering concepts. • Able to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints. • Identify and apply design standards following applicable criteria and constraints. Architecture tools and frameworks: • Familiarity with industry tools and frameworks, analyze and use them based on customer requirements. • Work with SMEs to explore and implement new tools/frameworks. Estimation and Resource Planning: • Identify and assign resources required to complete tasks. • Use appropriate estimation models for medium-high complexity scenarios. • Track and report gaps between budgeted and actual spending. Product/ Technology Knowledge: • Implement code or configure/customize products, drive adoption of industry standards and practices, contribute to development of reusable assets and innovative solutions. • Analyze frameworks/tools and present recommendations, develop of training and certification material, and demonstrate thought leadership through whitepapers and webinars. Test Management: • Create iteration and system integration test plan. Develop and review test cases, conduct unit testing, define metrics, and support testing processes. • Able to conduct RCA, verify system builds and test environments, and create business scenario test cases/automation test scripts. Customer Management: • Has working knowledge of customers business domain and technology suite. • Use latest technology, proactively suggest solutions to increase business, and understand customers business. Project Management: • Working knowledge of project management process, tools, and templates. • Execute medium projects effectively, create/ review milestone/metric reports, project status, closure reports, create continuous quality improvement plan, and provide inputs for organization-wide process assets. Domain/ Industry Knowledge: • Apply industry standards and practices, creating complex business models in line with customer requirements independently. • Analyze current-state and define to-be processes in collaboration with SMEs, present recommendations with tangible benefits. • Drive process improvement initiatives, ROI analysis through innovation. Marketing: • Basic knowledge of Marketing, understand Market Trends and Conduct Market Research. • Source relevant Market Data and Prepare Report. • Write Blogs and Participate in External Forums. Pre-Sales: • Good knowledge of bid process and understanding of RFP/RFI s. • Prepare Response documents to Medium Scale Bids. • Work with Sales Team to ensure successful closure of sales process. • Attend to customer requests for information on RFI s and assist Technical Team with sales enquiries. Required Behavioral Competencies Accountability: • Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: • Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: • Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: • Identifies trends and