Sr. Consultant - Service Now ITSM

Job description

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. **We are looking forward to hire Service Now ITSM Professionals in the following areas :** Experience Required: 7 to 9 - **Required Skills** - **Core Skills** - Strong understanding of monitoring observability concepts - Hands-on experience with at least 2 monitoring tools (SCOM, AppDynamics, Datadog, New Relic, Zabbix, AWS CloudWatch, etc. ) - Experience with event management alert handling - Strong integration skills using APIs, REST, and data pipelines - **ServiceNow ITOM** - Experience with ServiceNow Event Management and (preferred) ITOM modules - Understanding of CMDB and CI relationships for impact analysis and enrichment - **Data AIOps** - Basic to intermediate knowledge of AI/ML concepts (anomaly detection, clustering, prediction) - Exposure to OpenSearch / Elasticsearch for log analysis and event analytics - **Infrastructure** - Understanding of Linux and Windows server environments - Knowledge of networking fundamentals - Familiarity with application architectures and dependency flows **Our Hyperlearning workplace is grounded upon four principles** - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All Support needed for the realization of business goals, - Stable employment with a great atmosphere and ethical corporate culture Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.