Sr. Engineer I, Infra Run & Stability

Job description

Job Description Our Team The Intelligent Automation team drives enterprise efficiency through automation by partnering with business and technology teams to enhance resilience, reduce risk, and accelerate digital transformation through modern, cloud-integrated solutions. Your Role As a Senior Engineer, you will design, implement, and scale automation frameworks while owning the end-to-end stability of assigned services. You will drive modernization through Cloud, AI, and automation technologies (AI, Python, Power Automate, ServiceNow, AWX), improving efficiency and reliability. You Will Be Responsible For • Own task lifecycle end-to-end, ensuring timely delivery and no backlog aging • Design and implement automation solutions (AI, Python, Power Automate, ServiceNow, AWX/Ansible) • Lead L2/L3 incident resolution and drive root cause analysis • Enhance monitoring, alerting, and observability • Ensure solutions meet security, scalability, and reliability standards • Manage backlog proactively and resolve stale or misrouted tasks • Coordinate cross-team dependencies to ensure timely delivery The Experience You Bring • 5 8 years in automation with infrastructure and process automation experience • Strong incident management and problem-solving skills (L2/L3 support) • Hands-on experience with Python, ServiceNow, Power Automate, AWX/Ansible • Knowledge of cloud platforms (AWS/Azure) and hybrid environments • Experience with CI/CD, monitoring tools, and system integrations • Strong ownership mindset with ability to operate in high-pressure environments • Excellent communication and collaboration skills • Bachelor s or Master s degree in a relevant field Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model