Sr.FinOps Analyst -AP, AP - Corporate Cards Team

Job description

Amazon is seeking a detail-oriented and customer-focused professional to join the Corporate Cards and Expense Reimbursements team within Finance Operations. This individual will serve as a key contributor handling employee expense queries, ensuring policy compliance, and delivering timely resolutions through established procedures and workflows.Key job responsibilitiesHandle expense rejection queries, policy queries, payment enquiries, and expense submission-related queries via SIM-T within defined SLAsApply Amazon's reimbursement guidelines, corporate card usage policies, and Business Code of Conduct in day-to-day operationsReview expense reports and corporate card transactions for compliance with Amazon's Travel & Expense policy using established SOPs and proceduresResolve candidate/termed employee queries related to expense reports following documented workflowsTroubleshoot issues using available documentation and escalate when actions deviate from established proceduresCommunicate clearly and concisely through verbal and written communicationContribute to maintaining team metricsImplement process improvements.Support team members through knowledge sharing on established processes