Sr Manager, HPE Networking Professional Services

Job description

Senior Manager, HPE Networking Professional Services This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. **Aruba** is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the Intelligent Edge and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what s next for you. **What you ll do:** Senior Manager needed to build, mentor and manage teams of network engineers and consultants delivering on HPE Networking Services to a global customer base across the network lifecycle (Day 0/1/2) RESPONSIBILITIES : -Delivery Streams : Lead teams to deliver Networking Professional Managed Services to a global customer base across the entire network lifecycle (Day 0/1/2) -Tech Verticals : Enterprise Routing / Switching / Wireless / SD-WAN, Security and DC would be a bonus. -Automation Innovation : Lead teams to work with global stakeholders Dev teams to define engineering requirements for NetOps Next Gen platforms and tools -Portfolio Evolution : Work closely with PLM for defining and ensuring delivery readiness based on evolving portfolio requirements -Global Models : Manage operational streams across global teams by strategic planning to establishing processes and segmentation aligned to ITIL that enables global delivery -People Management : Setting and monitoring of annual performance plans, coaching, and career development, drives and fosters performance standards practices -Initiatives : Engages with global program managers, leaders and executives on key initiatives to guide and influence strategic decision-making. -Escalation Management : Resolving escalated issues escalated issues handling various moving parts including Customer, Engineering and TAC -Communication : Executive Presentations, Internal Stakeholders, Customer Connect, Value Articulation **What you need to bring:** -20+ years overall in Networking Services (Professional / Managed), At least 7+ years in people leadership -Experience of working for a Global Major in the Networking Industry for 10+ years , handling Global Teams, processes, operations, delivery models and Tier 1 customers -Experience with building and leading teams of consultants and SME s to successfully delivery across across various parts of the Enterprise Network Lifecycle ( Day 0/1 and Day 2) -Experience of leading successful Automation Innovation programs and working with Product Mangement and Engineering to evolve and transform delivery -First level university degree a must -Advanced Degree preferred, could be Masters or Post Graduate Diplomas in Engineering ***Knowledge and Skills:*** - Advanced leadership skills, including coaching, teambuilding, conflict resolution, and management. - Advanced project management skills including time and risk management, resource prioritization, and project structuring. - Excellent analytical and problem solving skills. - Experienced in managing human capital across geographies to drive workforce development and achieve desired results. - Advanced communication skills catered to a wide variety of audiences.(e.g. written, verbal, presentation); mastery in English and local language. - Superior business acumen, technical knowledge, and industry experience encompassing one or more engineering, technology, and product domains. - Advanced multi-tasking and prioritization skills. - Advanced relationship management skills, including partnering and consulting. - Strong understanding of companys policies and processes. Additional Guidance/Criteria: Manages and controls activities within a sub-region or Region; Typically manages 10 or more direct reports. Span of Control guidelines may differ from these numbers. ***Responsibilities:*** -This critical Senior Manager role involves building leading teams of network engineers who will be handling Network Consulting responsibilities across Professional Services accounts globally, totalling over $100M in annual bookings -This includes taking ownership of work-streams and deliverables across the entire Design Deployment spectrum and also Optimization Services across multiple accounts. Hire, train and manage teams of network architects and consultants to deliver on HPE Networking Professional Services to a global customer base Lead teams of Network Specialists / Experts to develop and deliver best in network solutions based on HPE Aruba and HPE Juniper Products, driven by customer business and technical requirements across various technology verticals including Routing / Switching , Wireless, Security , Data Center and SD-WAN Lead network architects and consultants to provide services across the network lifecycle in the Day 0-1 Optimization Space that includes Pre Sales Scoping, Design, Solution Validation / Testing, Proof of Concepts, Deployment / Implementation and Migration Lead teams to provide network consultancy and services based for Optimisation services and post deployment design and architecture related needs, driven by customer business and technical requirement Drive focus on Automation, Innovation AI : Lead teams to work with global stakeholders and development teams and define engineering requirements to build next gen platforms and tools Portfolio Evolution : Work closely with PLM in the delivery readiness journey to build composite Juniper + Aruba platform Provide Strategic planning for global delivery models : help design and build processes and segmentation rules that will enable global teams to combine and deliver services, ensuring timely delivery at enhanced margins Work with Account managers and Regional teams to plan E2E delivery and also in resolving escalated issues escalated issues, effectively leveraging matrix resour