Sr. Process Mining Analyst 4B

Job description

Sr. Process Mining Analyst Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Inviting applications for the role of Senior Process Mining Analyst.  The ideal candidate should be involved in Process Mining (Celonis) implementation projects with process data of varying degrees of complexity and for customers across industries. You are responsible for making digital business processes transparent and harmonizing our customers' data flow by using Process Mining Technology and applying data extraction and transformation. Responsibilities  ·       Design and communicate technical architecture solutions, based on customer requirements and data volumes in order to ensure a successful Process Mining deployment. ·       Assist customers in establishing connections between their on-premises source systems and the Process Mining cloud environments. ·       Participate in security assessments and complete the security questionnaires required for implementations. ·       Solicit requirements for Business Process Mining models, including what data they will use and how the company will use them after they are built. ·       Build Business Process Mining models that are accurate, robust, and informative in ways that help our business grow even faster. ·       Strong experience working on setting up data extraction pipeline with both Out-of-the-box connectors as well as building custom connectors. ·       Strong working knowledge of Celonis ETL capabilities – Extraction, SQL Transformations, Data Pools and Data Jobs. ·       Experience in optimizing the performance of data pipelines. ·       Analyze process data to identify inefficiencies and recommend improvements. ·       Demonstrate product and technical leadership on Process Mining engagements with customers, partners, and prospects. ·       Work with business process operations team and process SMEs to understand the client process and convert the requirements data engineering and analysis tasks for the team ·       Lead the technical team of Data Engineers and Analysts through work allocation and resolving any blockers for the team ·       Apply analytics and modelling to own and actively drive process improvement projects and initiatives within the related function. ·       Maintain expert knowledge on the Process Mining platform by drafting documentation on technical procedures and processes. ·       Serve as a liaison for the data engineer, analytics platform, and business user and support ongoing transition and reorganization activities. ·       Lead discussions on operationalization of Process Mining through usage of Action Flows, Action Views and Machine Learning capabilities ·       Maintain expert knowledge on the process mining platform by drafting documentation on technical procedures and processes. ·       Serve as a liaison for the business analyst, project manager and client ·       Well versed with latest AI capabilities for Process Mining in Celonis ·       Keen learner and upto date with latest capabilities of Celonis Business / Soft skills Qualifications / Skills  ·       Deep technical expertise and implementation execution on best practices of process mining ·       Communicating directly with business stakeholders, other vendor teams and larger ecosystem to identify the success factors for ensuring successful implementation of Process Mining tools (Celonis) ·       Understanding the business requirements thoroughly to identify the technical requirements ·       Taking Initiative (Resourcefulness) and asking clarifying questions to ensure the build is robust and designed on best practices ·       Focusing on Performance (Ensures Accountability, Delivers consistent results) ·       Set accountability with junior team members to own their Build   Qualifications Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science