Sr Supervisor, Transaction Processing

Job description

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. - Requires broad technical expertise and company and industry knowledge. - Accountable for functional, operational, and/or program management. - Achieves goals through the work of others. - Manages performance appraisals and pay reviews. - Manages training for 3 or more employees. - Manages hiring and termination actions. **General Profile** - Supervises daily tasks of complex business, technical support, or production teams. - Sets team priorities to ensure timely project completion. - Coordinates work activities with other supervisors. - Makes decisions based on policies, procedures, and business plans. - Receives guidance from manager. - May not perform the work supervised. **Functional Knowledge** - Understands and applies concepts in the field of expertise. - Has basic knowledge of other disciplines. **Business Expertise** - Understands how to improve efficiency across related teams. **Impact** - Impacts the quality and effectiveness of the team and its contribution to the subfunction. **Leadership** - Sets priorities and mentors employees to meet daily deadlines. **Problem Solving** - Resolves day-to-day technical and operational problems. **Interpersonal Skills** - Uses tact to exchange information and handle sensitive issues. **Responsibility Statements** - Manages teams and provides direction to resolve problems. - Manages client SLAs. - Coordinates resource planning. - Coordinates with support functions. - Generates financial reporting - Prepares employee payroll. - Communicates with stakeholders and clients. - Drives process efficiencies. - Coordinates employee training and development. - Manages people and performance. - Manges risk management, security, compliance and business continuity. - Manages client transitions. - Responsible for billing and invoicing. - Participates in customer meetings and conference calls. - Ensures best business practices and standard business policies. - Performs other duties as assigned - Complies with all policies and standards Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.